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Do you want to be part of shaping the future? From making connectivity more accessible to the latest IoT solutions, you have an opportunity to be where it begins.

Account Manager Network Services

Job Description

Date: Jun 1, 2020

Ericsson CU: Australia

Location: Melbourne

Work Rights: Australia Permenant Residency strongly preferred

Travel Required: Up to 10%

Background Checks: All employment offers to join Ericsson are subject to satisfactory completion of our global pre-employment check

 

As the tech firm that created the mobile world, and with over 45,000 life-enhancing technologies to our name, at Ericsson we’ve made it our business to make a mark. We are on a quest, relentlessly innovating to make technology easy to adopt, easy to use and easy to scale. As a team, we are helping to solve some of society´s most complicated challenges, enabling you to be ‘the person that did that’. 

 

We’ll help you design your future! You can choose to be an expert or a leader or both! Leveraging everything from cybersecurity to machine learning, making smart manufacturing and autonomous mines a reality. With access to hundreds of career opportunities in locations all over the world with the support to really find ‘your great’ and the ability to rediscover it, again and again.

 

 

Our Exiciting Opportunity:

 

Ericsson Australia is growing! As a result, we are looking for an experienced Services Sales Account Manager with the right skills to establish and maintain long-term, trusting relationships with one of Ericsson’s largest customers. This role is based in Melbourne, Australia. Being an active member of an extended team, you will need to manage and mobilize internal resources to deliver efficient and effective end to end solutions allowing seamless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to making customers and Ericsson successful. This job role would be focused on selling a specific part of the portfolio and a specific part of the customer’s business/technology area.

 

Responsibilities:

  • Maximise customer relationships and loyalty
  • Create and build on sales opportunities that will generate profitability
  • Ensure the timely and successful delivery of our solutions according to customers’ needs and objectives
  • Collaborate with sales team to identify and grow opportunities within territory
  • Domain experience: RAN & CORE, Managed Services, Customer Support & Network Operations including rollout and design
  • Leading all aspects of customer account management, including negotiating contracts and agreements to maximise profit
  • Reporting to the GM Wireless
  • The role also includes optimization of the account team’s performance and to enable seamless transition to operations

 

Key Qualifications:

  • Education: Bachelor of Business Administration, Master of Science or similar
  • Min 5 years of experience of relationship sales and/or proven work experience in dealing with customers
  • Domain experience: RAN & CORE, Managed Services, Customer Support & Network Operations including rollout and design
  • Consultative selling skills and commercial understanding
  • You will need to have customer and market insight as well as negotiation skills
  • Excellent communication skills with a customer service attitude

 

Additional Requirements:

  • Innovative and creative
  • Proven ability to prioritize multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Social ability and interpersonal skills
  • Intellectual ability and critical thinking
  • Accountable and committed with a passion to win

 

Why Ericsson?

In Australia, we are known for delivering “World-First” projects for Australia's largest and most renowned telecommunications carriers. This is a chance to play a critical role in the success of the Ericsson organisation in Australia, whilst providing you with a fantastic career development opportunity and the chance to work alongside the brightest minds in our industry.

 

What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture. Great Place to Work® Institute’s methodology is recognized as rigorous and objective and is considered as the gold standard for defining great workplaces across business, academia and government organizations. Ericsson Australia has been Great Place to Work - Certified™ in 2020.

 

Ericsson is a WORK180 Endorsed Employer for Women! See our benefits and policies here: https://au.work180.co/employer/ericsson/benefits

 

Next Steps:

What happens next once you apply? Read about the next steps here

For your interview preparation, here are a few "Tips&Tricks" from our recruiters

For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

 

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

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