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Do you want to be part of shaping the future? From making connectivity more accessible to the latest IoT solutions, you have an opportunity to be where it begins.

Senior Customer Project Manager

Job Description

Date: May 19, 2020

Role: Customer Project Manager
Company: Ericsson
Location: Reading 
Salary: 60,000 - 80,000 per annum
Posting Date: 19/05/2020
Application deadline: 18/06/2020




Ericsson is a leading provider of Information and Communication Technology (ICT) to service providers & more than 40% of the world’s mobile traffic is carried through our networks!


We enable the full value of connectivity by crafting ground-breaking technology and services that are easy to use.


We embrace and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help craft a more sustainable world.




We are looking to engage a Senior Customer Project Manager, to lead assigned customer projects ensuring that project goals are met, customer’s expectations are fulfilled and that the customer relationship is handled in the best possible way within the scope of the contract.





You will establish and maintain the project plan baseline: define the project scope, secure the vital resources plus plan and supervise all activities.


We will look for you to will drive project execution: track project activities, monitor and handle changes, lead risks and resolve conflicts


Handle customer and partner engagement.


Lead customer relationship building confidence and trust, arranging meetings and customer events.


Provide regular communications, meeting face to face as the need arises. In addition, you will handle all project finances: ensure financial system monitoring and control


Develop the business: participate in contract preparation and pre-sales activities.





  • 5 years minimum project management experience working at a senior level, within a telecommunications environment


  • Experience in leading large-scale swap/modernisation projects in network rollout


  • Possess a current PMI accreditation


  • Be able to deal with the ‘C suite’ level of any organisation


  • Be willing to work from Ericsson offices in the UK and Ireland as required


  • Possess excellent communication skills





This role will allow you to take the next step in your career with a company who can offer professional progression and the option of flexible working. Are you keen to work for a company that encourages work in a fast paced, collaborative environment with like-minded professionals?


If the answer is Yes to all the above, Ericsson offers all of this and more!