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Project Manager for PDU UDM Global Support

Job Description

Date: Mar 25, 2020

Job Summary:

The PDU UDM Global Support organization in Guangzhou is looking for skilled project manager that are interested in working with Product Introduction Support, Deployment Support, Customer engagement for the Service Enablement portfolio. You need to be always customer first in mind with following responsibility:

 

Responsibilities:

  • Pro-active engagement and information flow between Customer Unit/Customer and PDU
  • Pre- and post-GA engagement activities to facilitate smooth product introduction and roll out, able to develop and present topics of interest to wider stakeholders, Lead and manage projects/taskforce from customer side proactively, ensure “quality of deliverables” are meet relevant stakeholders’ expectations
  • Actively listen to customer/CU's feedback and make sure those are deliverred to PDU organizations
  • Explore synergies with different organizations to optimize customer experience
  • Initiate and drive new ideas to continues improve product quality, simply process, ways of working so that bring bigger value to customer
  • Share experiences from different projects, drive knowledge sharing and learning, actively organize learning sessions.
  • Coach team members

 

Key Qualifications:

We are looking for an experienced project manager that required strong ability to handle relations and to balance a diplomatic approach while being assertive. In addition, we are looking for the following qualifications:

 

  • Experience and good track record as project manager
  • Customer understanding is key for this position
  • Result oriented with a strong customer support background
  • Very good understanding of product development process.
  • Very good skills in communication and in handling relations
  • Ability to work and cooperate across organizational boundaries
  • Large degree of flexibility and willingness to take on different tasks.
  • Excellent English skills in both writing and conversation is a must
  • Ability to travel, may face customer directly

 

 

What’s in it for you?

With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.

 

Next Steps:

What happens next once you apply? Read about the next steps here  

For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G

 

 

 

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Primary country and city: China (CN) || || Guangzhou (Canton) || R&D

Req ID: 356487