At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

Business Analyst ( PMO )

Job Description

Date: Mar 23, 2020

About Ericsson:


Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world. Headquartered in Stockholm, Sweden, Ericsson is proud of its global presence across 100+ countries and market areas. With a strong focus on innovation, we possess 49 thousand registered patents and a global strength of over 95 thousand competent professionals. We also take pride in supporting networks that cater to a capacity of 40 percent of the world’s mobile traffic, thereby connecting more than 2.5 billion subscribers and counting. We are a world leader in the rapidly changing environment of communications technology – by providing hardware, software, and services to enable the full value of connectivity.


Job Summary:


We are now looking for a Business Analyst for CA PPM tool (called as GC-Global Chronos in Ericsson). GC is a Project and Portfolio Management (PPM) tool that supports project managers and Program Managers throughout Ericsson to manage projects and programs more effectively. The role of the CA-PPM business analyst is to develop and support production and lower environments along with other team members. Key responsibility includes capturing and documenting demands of business, prepare communication and training material, participate in friendly user testing and support regional business for their demands as well as issues.




  • Capture, analyze, document and deploy PPM related demands of business (customers)
  • Prepare training material and release notes of regular upgrades
  • Deliver trainings to global business about new features in product and updates
  • Maintain PPM Sharepoint Portal with all updates and communication
  • Send newsletters to user community for important updates.
  • Lead implementation and contribute in product roadmap
  • Collection of GC (PPM) requirements from user communities
  • Managing pilots of new functionality for their respective business or market areas
  • Support UAT (User Acceptance Test) efforts for new functionality



Skills Required


  • Experience in Managing Clarity PPM Software teams and customers
  • Positive attitude towards customer service & ability to work on their demands
  • Basic knowledge of Microsoft Sharepoint portal for administration and updates
  • Working knowledge of Devops and Agile Ways of working
  • Functional knowledge on different CA PPM modules like Project Management, Resource Management and Financial Management and Oracle SQL querying
  • Basic knowledge about the CA PPM Data Model i.e. knowing all the main stock Database tables
  • Good Presentation & Strong Communicator with great listening skills
  • Initiative and positive personal personality, Team player, open, transparent, and cooperative
  • Conceptual thinker with excellent analytical skills
  • Commitment to task, Ability to adhere to Policy and Procedures, Communicating with Others
  • Exposure in Process documentations and implementation


Good To Have


  • Project Management Skills
  • Business Analysis Skills
  • Sharepoint Skills and documentation management


Key Qualifications:


  • Bachelor of Engineering or equivalent.
  • Total experience of 4-10 yrs. and 3 years in IT industry of project management work experience.


What’s in it for you?


With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.


Next Steps:


What happens next once you apply? Read about the next steps here   

For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information