Ericsson is continuously monitoring the global situation in relation to the Novel Coronavirus (COVID-19). Our absolute priority is to protect the health and safety of our employees, candidates, customers and partners. We are taking all precautionary measures when and where needed. These are based on the assessment of the current situation, advice from the World Health Organization, and national government directives.

With those measures in place, we continue to recruit for positions across the world while adjusting recruiting processes and activities to reflect changing circumstances. During this time it may take longer to process applications. We thank you for your patience and understanding.

At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

OSS Transformation Consultant

Job Description

Date: Feb 24, 2020

Role: OSS Transformation Consultant
Company: Ericsson
Location: Reading 
Salary: 45,000 - 65,000 per annum
Posting Date: 02/04/2020
Application deadline: 02/05/2020


About Ericsson:

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers & more than 40% of the world’s mobile traffic is carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.


Job Summary:

We are now looking for an OSS Transformation Consultant, who will drive and/or participate in customer engagements from lead generation to contract fulfilment in agreement with the Key Account Manager.




In this role, you will be working under the direction of a Principal or Senior Consultant to ensure that Consulting projects are fulfilled and delivered in time, with a high quality and within budget.
You will deliver value to the customer by analysing and proposing improvements on customers’ business processes
In addition you will be delivering improvement around customer operations, organization, IT and  network processes.
You will support short and long-term profitable business for Ericsson by interacting closely with customers to identify new business opportunities that benefit both the customers and Ericsson.


 Key Qualifications:

Degree in engineering, business, network communication, computer science or information systems
At least 3-5 years of Telecom Operations experience
Domain experience: OSS Transformation and transformation strategies
Understanding of OSS Inventory
Business Process design and analysis
Experience of Aris or SPARX tools – Business process planning tools
Willing to travel up to 50% (UK) on shorter and longer assignments
Be able to prove your right to work in the UK
Why Apply:


Are you looking to take the next step in your career with a company who can offer professional progression?
Are you keen to work in a fast paced, collaborative environment with like-minded professionals?
Are you looking for a role that offers the option of flexible working?
If the answer is Yes to all the above, Ericsson offers all of this and more! Why hesitate to apply?

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.


Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.


Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


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