At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

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Product Quality Leader

Job Description

Date: Jan 30, 2020

Location:  Lewisville, Texas

We are now looking for a Product Quality Leader to execute E2E product and process quality leadership in Ericsson US 5G Smart Factory.  The Product Quality Leader will perform the role with a full product and process quality responsibility, set up and maintain overall quality assurance and control processes, methods and tools, look after the quality issues/tasks, improve product and process performance, control the risks, guarantee the factory output with the performance complied with both Ericsson and customer quality standards.


Our Exciting Opportunity:
— In June 2019, Ericsson announced its intention to build a state-of-the-art 5G Smart Factory that will produce 5G and Advanced Antenna System radios to boost network capacity and coverage to meet the demand for rapid 5G deployments in North America. 
— The Smart Factory will be the first greenfield 5G factory in the US and will serve as a showcase for the next generation technology that will shape future ways of working.
— Ericsson’s 5G industrial solutions include automated warehouses, connected logistics, automated assembly, packing and product handling, and the use of autonomous carts.
— At Ericsson we enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world: real turning points that have transformed lives, industries and society.


You will:
— You will be the quality owner of the whole product lifecycle management.
— Empowers the product industrialization projects by putting product & process quality high on the agenda.
— Key member of NPI\TPI projects. Define quality targets. Provide technical information, consequence analysis and possible solutions. Also supporting with producability, reliability and risk management input. Provide technical recommendation in each project millstone.
— Chairman of the US 5G SMART Factory FRAG (Fault Rate Analysis Group) and representative of US factory to external FRAG with other factories and with Product Design Unit.
— Carrying out the continuous yield analysis, claims & repair data analysis by using necessary systems, tools and quality management methods.
— Lead a cross-functional quality improvement team to fulfill defined and established quality plan. Ensure the implementation of product quality control and quality improvement
— Create and develop customer quality support process to have a quick & good response towards customer complaints or questions.

To be succeessful in the role, you must have:
— Bachelor Degree in engineering or equivalent years of work exprience
— Minimum of 5 years of quality management experience in manufacturing.  Preferred experience in telecommunication industry or in a electronics manufacturing environment
— Experience in project management
— Solid working background and knowledge on quality management methods, tools  (i.e. 6 Sigma, Lean Manufacturing, SPC, FMEA etc. )
— Solid experience on statistical analysis and data handling
— Good communication and presentations skills. Must be able lead and present data analytics in understandable way for both technical and non-technical audiences.
— Initiative/Proactive ability, result oriented, strategic thinking and problem solving ability
— Leadership skills and team oriented
— Willingness to travel up to 25% internationally


You might also have:
— PMI certified Project Management Professional (PMP)
— ASQ Certified Quality Engineer (CQE)
— Six Sigma Greenbelt or Blackbelt


Ericsson Inc. does not sponsor US work authorization for this job position including H-1B, O-1, and TN.  Ericsson also does not hire F-1’s working on EAD for this position.


Why Ericsson:
We work in an industry where new opportunities are emerging every day. And as these new opportunities emerge, we see the potential to make a difference.   Across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance.


Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.








DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

We are proud to be an EEO/AA employer M/F/Disabled/Veterans.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

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Ericsson is an equal opportunity employer and is committed to providing reasonable  accommodation for qualified disabled individuals during the application and hiring process.  Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position.  If you require an accommodation due to a disability, please contact Ericsson at or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.


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