At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

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Software Developer in Service Delivery Network Management Customer Adaptations

Job Description

Date: Feb 5, 2020

As Telco network are transforming into 5G and Cloud Native the complexity is rising and the need to simplify network operations by automation is increasing.

We work to support this by integrating systems and workflows providing closed loops supported by Machine Learning and AI technology, would you like to join our and our customers journey?


BA Digital Services

Ericsson Digital Services helps service providers prosper in the digital economy. From enhancing the way service providers engage with their customers to automating operations, we're helping service providers reach new levels of programmability, access and agility – levels that digital natives call home. We provide solutions consisting of software and services in the areas of Digital Business Support Systems (BSS), Operational Support Systems (OSS), Cloud Communication, Cloud Core, and Cloud Infrastructure. The portfolio is focused on 5G-ready, cloud-native, automated and industrialized solutions to secure a smooth digitalization journey towards 5G.


Ongoing digitalization, together with virtualization and the introduction of 5G is driving new opportunities for service providers. It gives possibilities to capitalize on the investments better by programming and slicing 4G and 5G networks for specific consumer and industry needs. It also gives possibilities to automate operations and become radically more efficient, and to serve and engage with customers digitally. 


Job description:

We are looking for a Software Developer to strengthen up the Solution Area OSS Service Delivery Network Management Customer Adaptation team, the primary task of the role being developing, designing and delivering customer adaptations around the Ericsson Network Management Portfolio.


You will be part of a team driving the customer adaptation practice within Network Management to realize customer solutions above and beyond the standard Ericsson Product Software capabilities. It strives to broaden the capabilities and competitiveness of Ericsson products while providing our customers with improved business benefits, focusing at process automation in the operator’s daily work and enabling integration to other Ericsson and 3rd party systems to match the customers ways of working. An integral part of the work is also to develop service delivery industrialization assets to assure high efficiency in the development and delivery processes.


We can offer you good developing possibilities in a diverse work environment within a multi skilled team with a close connection to both the global market as well as the development organizations. You will have the possibility to get on top of the latest functionality and technique Ericsson offers in the Network Management domain and drive those areas as well as be in the front line when new product and service offerings are introduced to Ericsson´s customer.



Your main responsibilities will be:

  • Solution design by Coding & Scripting
  • Delivery of Customer Adaptations to Customer remote and on-site
  • Supporting pre-sales activities, including pre-studies and estimates for commercial
  • Support Strategy and new Service offering creation and competence introduction
  • Support our Industrialization of software and delivery processes (Continuous Integration and delivery)
  • Manage support on delivered software

Key Technical Qualifications:

  • Extensive Coding Skills in primarily Java SE/EE (preferably Java 8 and above) and Python, including multithreaded/process and distributed systems
  • Understanding of Solutioning Process, (requirement, solution design etc.)
  • Experience of Web Design (JavaScript, NodeJS)
  • Familiar with Virtualized Environments, E.g. Open stack, VMware, Dockers, Containers
  • Shell Scripting (Unix/Linux Environment)
  • TCP/IP fundamentals and Good troubleshooting Skills
  • General understanding of Telecom Networks are favorable

Key Personal Skills:

  • Personal drive and commitment
  • Creative & innovative
  • Strong Communication skills
  • Consultative and open minded


Please send in your application in English as soon as possible since the process is ongoing. Please note we cannot accept applications via email. 



Why is Ericsson a good place to work?

Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation.   We support networks that connect more than 2.5 billion subscribers. With close to 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership.  40 percent of the world’s mobile traffic is carried over an Ericsson network.  And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale.  We create technology that helps others, from helping people enjoy their favorite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities.  We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. Often, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Sweden (SE) || || Göteborg || R&D

Req ID: 323807