At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

Cloud Support Engineer

Job Description

Date: Jan 12, 2020

Add your career to the resources of Ericsson and amazing things can happen. Whatever you want to achieve, we have a culture that respects and supports your ambitions. You can have a global career. You can maintain a healthy work-life balance. Above all, you can always have a positive effect on the people closest to you and the wider world around you.


Ericsson Hungary is looking for Cloud Support Engineers


Job Summary:

This is an exciting opportunity to undertake a support engineer role using the best cloud solutions available in a fast-moving telecommunication environment. You will be a key part of a cross-functional engineering group using agile management and engineering practices.

In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. This role requires working closely with customer technical staff, operation managers, service engineers. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. You may have the opportunity to travel internationally and work in different cultural environments.

Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software, and network knowledge.

Apply if you have:

– Strong Unix/Linux knowledge

– IP Technologies knowledge

– Troubleshooting and analytical mindset

– Customer handling attitude



– Experience in Cloud solutions (eg. OpenStack)

– Knowledge of NFV/VNF Architectures

– Experience in customer support

– Experience in telecommunication industry

– Familiar with Software Update Management handling


Career development:

– Participate in Emergency Support handling

– Option to closely cooperate with Design Unit of the product

– Chance to participate in onsite integration projects


What we offer:

– Flexible working hours

– High standard working environment (bicycle storage, several parking lots…)

– Easily accessible location

– Competitive compensation package, wide range of cafeteria elements, annual bonus

– International career opportunities

– Great team spirit, fun events

– Professional communities

– Extensive professional development opportunities

– Subsidized language courses

– Mobile with 4G, laptop

– Local medical service

– Relocation support


Location: 1097 Budapest, Könyves Kálmán krt. 11.


What you need to know about Recruitment at Ericsson?
As a first step within our selection process, you will be asked to fill out our technical tests based on your experience and preference to work in.

The candidates who best match the criteria for the position, will move on to the next step in the process – the interview.


About Ericsson

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world.



Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Hungary (HU) || || Budapest || IT

Req ID: 320442