ADM Delivery Director is primarily responsible for managing and driving local and offshore team for Customer deliveries based on Agile/Scrum/Waterfall based projects in the area of Application Development, Testing and Maintenance, Application Transformation, and Application Modernization Services for North America Managed Services Organization. This position will also have extensive interactions with ADM Pre-Sales team for Technical Solution discussions, proposal building, Costing, Resource dimensioning and Project planning. This role requires results-oriented IT leader with a consistent track record in Delivering large size multi-site Software Delivery Programs, experienced knowledge across diversified IT/Cloud portfolio and technical leadership in Application Services Domain.
Our Exciting Opportunity -
- Be Responsible for Planning and Delivery for new and ongoing ADM deliveries for Ericsson Customers in North America by utilizing profitable Delivery model
- Lead and review the quality and technical approach taken by team members, ensuring projects are delivered on time and on budget with right set of Quality and by meeting contractual SLAs
- Engage during pre-sales phase for Technical Solutioning, delivery sign-off on scoping, resource dimensioning, costing of new proposals to customers
- Drive automation, process improvements, and efficient multi shore, cost effective delivery models in E2E ADM life-cycles to support improving project quality and increasing project margin
- Lead Competence development initiative to evolve next-gen competencies like Cloud, DevOps, IoT, Automation, App modernization
- Lead and motivate the team to meet and exceed the company’s goals and objectives, and to improve the quality of the service it delivers to Customers.
- Create and maintain a professional culture within the team, where individuals take ownership and are fastidious and proud of delivering excellence and quality
Prior multi-year experience of managing Programs and leading Delivery Organization of OSS/BSS/IT & Cloud Applications/Services.
You possess a minimum of 10 years of experience in a leadership position.
- Consistently been responsible for delivering measurable financial improvements and cost savings for various Right-shoring Delivery model
- Experience in Pre-Sales, Technical Solutioning and in building compelling proposals leveraging Ericsson’s assets, tools and processes
- Deep understanding of ADM standard methodologies; and have a strong record of delivery
- Deep expertise in OSS/BSS/Cloud NFVi/Automation portfolio, Agile/SAFe delivery model, well versed with ALM Tools, DevOps tool-chains, Automation framework and emerging technologies e.g. Cloud, Containers, Micro-services, SD-WAN
- Motivation to take on various challenges in working with offshore teams and experienced of Best practices to build high-performing, self-motivated and energized offshoring workforce
Your technical skills include:
- Extensive hands-on experience with Telco’s OSS & BSS stack covering the following areas: Service Assurance, Service Fulfillment , Billing/Charging , Customer Experience, COTS Products
- Deep end-to-end understanding of the software development methodologies and industry wide DevOps tool-chains including Continuous Integration, Continuous Delivery, Test Automation, Deployment Automation & Continuous Deployment
- Hands-on experience in Leading digital transformation Programs to implement lean and agile principal-based DevOps & Automation Tools, Process and Methods to achieve significant improvements in Time to market, Software quality & cost of delivery
- Programming Language & OS – C/C++, Java/JEE, Unix/Linu
- Bachelor or master’s Degree in Engineering/Computer Science or equivalent.
- Fluent in written and spoken English. Additional local language skills a plus.
<span style="font-family:"Times New Roman",serif">DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.
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