At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

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Customer Project Manager

Job Description

Date: Feb 3, 2020

Job Summary:

As a Customer Project Manager, you will lead assigned customer projects especially for Softbank, securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.


Job Responsibilities:  

  • You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
  • Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
  • Handle project finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods and tools with creative ideas


Preferred Qualifications & Experience Requirements:

  • Education: Above to bachelor’s degree
  • Min years of experience: 5 years of working experience, with 2+ years in project management
  • Project Management Skills
  • Proficiency with the English and Japanese Language


  • Below knowledge and skills are pluses:
    • PMI/PMP certifications
    • Domain experience: CORE/NFV/Openstack/ENV area
    • 3rd pp supplier’s management experience
    • Servicer Delivery experience or interface experience with Telecom customers
    • Contract management
    • Project sales process