At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

Cloud Infrastructure Account Manager

Job Description

Date: Jan 2, 2020

Ericsson Functional Area: Sales

Location: Melbourne, Australia

Work Rights: AU/NZ Citizen or Australian Permanent Resident

Travel: up to 25%

Applications Close: 12 January 2020


As the tech firm that created the mobile world, and with over 45,000 life-enhancing technologies to our name, at Ericsson we’ve made it our business to make a mark. We are on a quest, relentlessly innovating to make technology easy to adopt, easy to use and easy to scale. As a team, we are helping to solve some of society´s most complicated challenges, enabling you to be ‘the person that did that’. 


We’ll help you design your future! You can choose to be an expert or a leader or both! Leveraging everything from cybersecurity to machine learning, making smart manufacturing and autonomous mines a reality. With access to hundreds of career opportunities in locations all over the world with the support to really find ‘your great’ and the ability to rediscover it, again and again.


Our Exciting Opportunity:

Ericsson Australia is currently searching for an established sales and engagement professional to join the team as an Account Manager. Based in Docklands, Victoria and reporting to the General Manager – Digital Infrastructure, you will be responsible for leading a multi-million-dollar account, while working with an established team of senior sales and solution experts. You will have the ability to work autonomously and the opportunity to develop at an organisation that values its people.


In this role, you will be directly responsible for generating growth across an existing account which has a healthy and continually growing pipeline. Partnering with different contacts across the designated customer account, you will strategize new ways to expand business opportunities for the customer and Ericsson.


As our ideal candidate, you will have proven business development experience particularly within the NFVi domain, strong understanding of the telco sector and ability to generate growth across a portfolio of solutions. You will be a strategic thinker who is passionate and committed to delivering results, strives to learn to better understand their customer and is results driven.


Key Duties & Responsibilities:   

  • Strategize and lead engagements with our customer across our NFVi business
  • Take leadership on the opportunities and communication with customer contacts
  • Create opportunity strategies, design engagement plans and continually confirm against the customers buying process and requirements
  • Lead the overall negotiation process and develop effective business proposals to present to the customer   
  • Lead the development and delivery of presentations, proposals and tenders
  • Take ownership of the process to ensure successful closure of the opportunity and transition to delivery
  • Support the customer throughout the delivery period and constantly work with the customer for future opportunities to meet the customers’ business challenges and targets


In order to achieve the above duties, the successful candidate will have:

  • Proven ability to work collaboratively within virtual and global teams
  • Evidence of strong relationship building at C-Level and below, building strong relationships with decision makers by developing an extensive understanding of the customer’s overall business challenges and objectives
  • Solid understanding of the competitive landscape in the NFVi and Cloud industry
  • Solid background of meeting/exceeding targets with keeping yourself informed of the evolving business challenges, market trends, future technologies and information that may affect your customer’s business
  • At least 5 years strong solution sales history and experience with NFVi (essential) and Cloud (desirable) technology solutions preferably from within the telco space (but not mandatory)
  • Completion of administration duties required to ensure successful account management


- All employment offers to join Ericsson are subject to satisfactory completion of our global pre-employment check. -


Why Ericsson?

In Australia, we are known for delivering “World-First” projects for Australia's largest and most renowned telecommunications carriers. This is a chance to play a critical role in the success of the Ericsson organisation in Australia, whilst providing you with a fantastic career development opportunity and the chance to work alongside the brightest minds in our industry.


What’s in it for you?

With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.


Next Steps:

What happens next once you apply? Read about the next steps here

For your interview preparation, here are a few "Tips&Tricks" from our recruiters

For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.


Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.


Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.