Red Bee Media is the world’s leading Managed Service provider to the media industry. Working with the best media brands in the world, we enrich and ensure media experiences.
Red Bee Media Sweden has for the last ten years been working with customers such as: TV4, CMore, SVT, FOX, MTV. Our daily operations includes live News, Sports and high profile programs for example Swedish Idol, Let´s Dance. Talang.
Red Bee Media Sweden are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
We are Professional, Innovative and Passionate; are you?
Responsibilities will include, but are not limited to:
- Implement Customer change requests
- Support SA teams in new platform development
- System administration and configuration
- Drive and assist in Incident and problem management
- Govern and supervise the technical platform in production
- Daily communication with external (customers/vendors) and internal stakeholders
To succeed in this role you need to have:
- Customer oriented mindset
- Good collaboration skills
- A drive to deliver results
- A problem solving and analytical approach
- 3-5 years technical broadcast experience or equivalent
- Ability to apply technical expertise
- Language skills - English and Swedish - both written and in speech
Desirable Qualifications and Experience:
- Experience in 2nd line Operations is meritorious
- Experience in network and compute is appreciated as well as programming skills
For any enquires and for application details, please contact the responsible Recruiter, Suma Haregoppa Venkatagiri at firstname.lastname@example.org . Please note that, you need to submit the application in English and we do not accept any applications via email.
The job position is located in Tegeluddsvägen, Stockholm
Head of Playout | MCR | Production support
Last application date: 2020-03-13
Who are we?
Red Bee Media has more than 2500 employees, based in UK, France, Netherlands, Sweden, Finland, Germany, Spain and Australia. We connect the world’s content to audiences everywhere. This we do through an agile, innovative and flexible technology infrastructure with world class operating models. We operate in TV markets all over the world and with some of the strongest brands in the industry. We work with both public service broadcasters and major commercial clients including the NPO, SBS, RTL, BBC, NBC, ITV, C4, Canal+, TF1 and many clients in France, Germany, Belgium, the Netherlands, Russia and China among others. We work with local market channels, pan-European channels, global channels and every combination in between and we understand the complexities of each.
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Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
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Primary country and city: Sweden (SE) || || Stockholm || ServEng
Req ID: 309792