Have you been looking for a way to advance your career but just haven't found an opportunity that will allow you to gain valuable skills? In this role you will take your passion for organization, analysis and customer satisfaction to the next level.
We are now looking for a Service Delivery Specialist, are you interested? As a Service Delivery Specialist, you accelerate service delivery, efficiency, and performance within and between operations in the Regions, Global Service Centers and Global Competence Hubs to build an environment that supports global efficiency and profitable growth.
This is a great opportunity for someone that wants to the next step in their career. If you have a combination of administrative and data analysis skills you might be a great fit.
In this role, you will drive the delivery effort to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & KPIs, job roles, competence models. You will support, deployment programs and common structures. You will also identify and execute improvements within the global service delivery organization.
Additionally, you will secure close partnership within the Regions, Global Service Centers and Global Competence Hubs and Business Units, to upgrade competence and Knowledge Management practices.
- You will lead and support Service Delivery
- Maintain delivery models, frameworks, job roles, assessments, and strategies
- Lead sponsors on all levels within Global Service Delivery
- Deploy and implement Service Delivery Strategy
- Provide training and drive knowledge transfer
- Prior Knowledge of Sales Processes
- Change and improvement management skills
- Negotiation and argumentation skills
- Project Management skills
- Brand Knowledge and skills
- Fundamental Leadership Competence
- Financial acumen and skills
- Inventing and innovating experience
- You are capable of formulating strategies and concepts
- Presenting and communicating information
- Social, communication and negotiation skills
- You excel in adapting and responding to change
<span style="font-family:"Times New Roman",serif">DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.
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