At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

Graduate Support Engineer - 2020 Intake

Job Description

Date: Nov 28, 2019

Graduate Support Engineer

 

Based in Reading, Berkshire

 

Our Ericsson

Here at Ericsson, we create transformational technology, conceived, designed and delivered to make people’s lives easier, more fulfilling and more connected. But we don’t simply transform technology. We transform people too, by giving them support, and learning and career development opportunities.  We encourage innovation and experimentation and we want our people to be brave, take ownership of their performance and dare to do more.  This means that freedom, autonomy and personal responsibility are corner stones of the Ericsson culture.

 

You’ll only get to start your career once. Let’s make it a good one.

 

What are we looking for?

We are now looking for a Graduate Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

The Support Engineer typically interacts with customer’s technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.

 

Essential Skills:

  • Recent / Expected Graduate in Electrical Engineering, Telecommunications or similar
  • Strong communication and presentation skills on technical topics with the ability to work with our customers
  • Knowledge of basic software engineering principles
  • Excellent attention to detail and problem-solving skills

 

Perks of Working with us

  • Dynamic and modern workplace, in an ideal city centre location, opposite to the mainline station
  • Access to global learning & development tools & programs and the latest technology
  • Flexible working arrangements
  • Strong employee perks and discounts on everyday items (50% off Cinema tickets, phone contract discounts, broadband deals)
  • Monthly socials events & sports clubs
  • A fun, friendly, inclusive & supportive environment

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: United Kingdom (GB) || || Reading || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log

Req ID: 307237