Functional Unit : Service Delivery
Location: Shah Alam, Selangor, Malaysia
Travel Requirements : 10%
As the tech firm that created the mobile world, and with over 45,000 life-enhancing technologies to our name, at Ericsson we’ve made it our business to make a mark. We are on a quest, relentlessly innovating to make technology easy to adopt, easy to use and easy to scale. As a team, we are helping to solve some of society´s most complicated challenges, enabling you to be ‘the person that did that’.
We’ll help you design your future! You can choose to be an expert or a leader or both! Leveraging everything from cybersecurity to machine learning, making smart manufacturing and autonomous mines a reality. With access to hundreds of career opportunities in locations all over the world with the support to really find ‘your great’ and the ability to rediscover it, again and again.
We are now looking for an IT System Expert that will support the realization of solutions by providing specialized technical expertise on systems, platforms, databases, networks and security in Hardware Services projects. You will support the Mercury Solution, driving the technical architecture definition and defining the full technical infrastructural environment of the solution.
You will be responsible for understanding and implementing business rules and requirements of the customer system/application in recurrent business where the demands and the specifications are well defined.
Drive improvements, system maintenance and updates and support all users of the Mercury Solution in addition to taking part in projects for Service Area Repair.
You will define the deployment requirements and plans, schedules and assist in the release of the system he/she is responsible for supporting.
- You will drive the requirement phase
- System Configuration
- Responsible for the Software quality delivery
- You will deploy IT solutions/updates
- Knowledge sharing & collaboration skills
- Business understanding, commercial acumen & market insight
- Ericsson knowledge
- Ericsson business process knowledge
- Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom) or
- 3-5 years’ experience of deploy system test and lead testing team.
- Candidate with Supply Chain and Logistics Management experience - warehouse management system, order management system and inventory management system will be an added advantage
- Candidate with IFS - Mercury Solution experience will be an added advantage
- Able to be working on odd hours when there are business needs and support multi-geographical location when required
- Highly proficient in English language
- Applying expertise & technology
- Analysing, learning & researching
- Delivering results & meeting customer expectations
What’s in it for you?
With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.
What happens next once you apply? Read about the next steps here
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Primary country and city: Malaysia (MY) || || Shah Alam || IT
Req ID: 307203