At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

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Client Lead Digital Services Telenor

Job Description

Date: Dec 4, 2019

Ericsson is one of the leading ICT providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. Our IoT, 5G and automation technology stands ready to unlock a wave of new value and thus bring positive change.

Job Summary:

We are now looking for a Head of Digital Services/Client Lead for Telenor with the responsibility for pre-sales and delivery of the Digital Services portfolio (BDSG, BTEB and BMAS/MSIT) towards Telenor. We are operating in a very dynamic market and the local operations are growing fast, the main customer is Telenor has operations in both Norway, Finland, Denmark and Sweden where main focus is on pre-sales and delivery of our full Fore and OSS/BSS offerings

This role will be report to Head of Digital Services Northern & Central Europe and member of that Leadership team. You will act as the single point of contact for all Digital Services business in Telenor and as such also report dotted to the KAM for Telenor.  As Client lead you will be responsible for setting up and drive a virtual team of all functions needed to successfully do both pre-sales and Delivery to all customers in the territory.



  • You will be accountable for pre-sales for Digital Services and work closely with the account team to identify new opportunities, work with existing opportunities and position Ericsson on C-level as a thought leader through in-depth technical discussions with customer.
  • You will support the KAM for Digital Services in forecasting, sales strategies, sales support and financial follow-up and ensure reaching sales targets. We have recently embraced the challenger sales approach where you will be a key contributor in building strategies.
  • You will be accountable for delivery of all Digital services projects towards all Telenor customers and together with the MELA Digital Services Service Lines ensure that Program Director, Program Manager, Solutions Architects etc are assigned and deliver according to project and financial targets.
  • You will be the link between the customer and Business Area to ensure that feedback from customer is reached BA/SA and vice versa. 
  • You will position Ericsson as technology leader, communicate and discuss Ericsson’s technology strategy and vision with customer CTO/CIO and direct reports
  • You will contribute to knowledge sharing, ensure the customer vision & strategy including implications on Ericsson’s technology and solutions is communicated to the ones in need at Business Units, Group Function and Ericsson Research.


Key qualifications:

  • Education: MSc or equivalent
  • Proven track record and 10+ years of experience of delivering projects in Digital services domain, especially in cloud domain.
  • At least 10 years’ experience from pre-sales. Strong technical leadership experience, good understanding of BDGS ways of working on SA and PDU level
  • Deep domain experience:  in several of the following areas: Cloud Technologies, IMS, Packet Core, Orchestration, IoT, 5G 
  • Experience from working with Telecom customers on both Solution level as well as C-level, very skilled in presentation and storytelling of products and solutions
  • Detailed Business Understanding of Telecom industry, including relevant IT parts
  • Good financial understanding of delivery projects
  • At least 10 years of leadership experience, especially leading virtual teams in a multi-country environment


What we offer you:

  • Competitive salary and benefits including personal pension plan and insurance policies
  • Excellent learning and development opportunities
  • Opportunity to be a part of an international company powered by technology and customer interaction
  • Exposure to the most recent trends of global technology such as 4G and 5G mobile radio suits
  • Work in a great environment where relationships and team play matter


Apply now or latest by 16th of December!



Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.


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Primary country and city: Norway (NO) || || Oslo || SalesStratMkt&ComMgt

Job details: Technical & Solution Sales Support