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Technicien support N2 chargé des évolutions

Job Description

Date: Mar 4, 2020

RedBeeMedia France est spécialisée dans la prestation technique audiovisuelle (production, diffusion, post production, maintenance, ingénierie) pour des acteurs majeurs du monde audiovisuel (Canal +, France-Télévision, France 24, TV5, PMU, Next Radio, LCP, Public Sénat, …).

 

Le département support technique est composé d’environ 25 personnes (techniciens, ingénieurs, et chefs de projet), réparties en Ile de France.

 

Nous recherchons actuellement un « technicien support N2 chargé des évolutions Broadcast » en CDI.

 

Secteur d’activité :

Les systèmes de production, post production, diffusion, infrastructure, et MAM.

 

Missions :

Les missions se déroulent sur le site Médiadôme de Red Bee Media et chez ses clients en Ile de France.

 

Elles comprennent notamment les tâches suivantes :

 

  • Prendre en charge des évolutions, de la transcription du besoin à la livraison
  • Coordonner les différents acteurs (ressources internes / fournisseurs / clients)
  • Assurer le handover vers les services opérations et maintenance
  • Assurer le reporting et la communication interne et à destination des clients

Selon profil :

  • Participer à la rédaction des réponses techniques
  • Savoir estimer les besoins humain et financier nécessaires à la mise en place des évolutions

Périmètre :

 

Les évolutions à mener concernent les systèmes Broadcast cependant des compétences en IT (réseau et systèmes) sont indispensables pour ce poste.

 

Profil recherché :

  • Bac + 3 en Audiovisuel + expérience de 3 ans minimum sur un poste équivalent
  • Expérience sur des déploiements logiciels ou matériels
  • Polyvalence, communication et adaptabilité
  • Connaissance avancée des technologies Broadcast et IT
  • Connaissance approfondie des normes ISO 27001 et EBU R143
  • Sens du service client et de la qualité

Merci de postuler auprès du responsable du support technique : alexandre.dabel@redbeemedia.com

 

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Primary country and city: France (FR) || || Boulogne || SharedServ

Req ID: 306401