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Graduate Customer Project Manager - Digital Services

Job Description

Date: Nov 8, 2019

Job Summary:

We are now looking for a graduate Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract. The role is based in Dublin and is part of the Networks and Digital Services PMO team in Customer Unit UK & Ireland. This is an exciting opportunity to join our high performing team and work on the cutting edge 5G technology.

Job Responsibilities:  

  • You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
  • Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
  • Handle project finance: ensure financial system monitoring
  • The focus of this role will be on Digital Services. Telecom Core & Cloud, Operations Support Systems (OSS) and Business Support Systems (BSS)

Core Competences:

  • Excellent customer facing skills
  • Excellent presentation and communication skills
  • Excellent team work and collaboration skills
  • Project Management skills
  • Financial and business acumen
  • Consultative selling skills

Minimum Qualifications & Experience Requirements:

  • Education: University degree or equivalent
  • Up to 2 years of project management experience in customer facing roles
  • Evidence of ongoing self-development required

Behavioural Competences:

  • Delivering results & meeting customer expectations
  • Leading & supervising
  • Negotiation, persuading & influencing Skills
  • Entrepreneurial & commercial thinking
  • Applying expertise & technology
  • Analysing
  • Creating & innovating