At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

ICT Engineer

Job Description

Date: Jan 24, 2020

Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation.   We support networks that connect more than 2.5 billion subscribers. With over 90,000 employees and customers in 180 countries, we combine global scale with technology and service leadership.  40 percent of the world’s mobile traffic is carried over an Ericsson network.  And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale.  We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities.  We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other. 

 

ICT Engineer : Noida

 

About Ericsson:

 

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world. Headquartered in Stockholm, Sweden, Ericsson is proud of its global presence across 100+ countries and market areas. With a strong focus on innovation, we possess 49 thousand registered patents and a global strength of over 95 thousand competent professionals. We also take pride in supporting networks that cater to a capacity of 40 percent of the world’s mobile traffic, thereby connecting more than 2.5 billion subscribers and counting. We are a world leader in the rapidly changing environment of communications technology – by providing hardware, software, and services to enable the full value of connectivity.

 

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If you are someone who has passion towards technology and innovation, here is an opportunity to work with us. As an Application Development and Maintenance Delivery Manager we are looking for future leaders with Entrepreneurial & Service mindset to influence and deliver results.

Role Description –ICT Engineer : Noida

 

 

Ericsson has been at the forefront of communications technology for more than 140 years​ in the rapidly changing environment of telecommunications. We are the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks.

We enable the full value of connectivity by creating game-changing technology and services.

 

If you are someone who has passion towards technology and innovation, here is an opportunity to work with us. As an   we are looking for future leaders with Entrepreneurial & Service mindset to influence and deliver results.

 

Job Summary:

  Network Support:

  1. Good understanding of Network topologies, OSI layers, Routing and Switching.
  2. Handover experience on Cisco, Juniper, Palo Alto products.
  3. Hardware compatibility knowledge for Network Devices
  4. Address all issues reported by our monitoring tools and handle escalation on outages.

 

To be successful in this role, you must have:

 

Common Operational Requirements:

  1. Monitor and troubleshoot our production environment.
  2. Maintain 100% uptime of the production services.
  3. Follow escalation process through issue completion, including providing documentation after resolution
  4. Follow regular Operations procedures and complete all assigned tasks during the shift
  5. Assist in root cause analysis of the issues with relevant log entries
  6. Send periodic NOC reports with the system and service status.
  7. Build knowledge base by creating and updating documentation for support

 

Basic Requirements:

  1. Open to work in 24x7 rotational shifts
  2. Bachelor's Degree (B.E./B.Tech) in Computer Science or related field. In lieu of degree, relevant skills or equivalent experience
  3. 2+ years’ experience supporting a real-time 24x7 production environment.
  4. Good written and verbal communication skills; ability to organize and prioritize tasks
  5. Ability to work independently and in a team environment
  6. Strong analytical and organizational skills

 

Key Qualifications:

 

Education: Graduate in Computer Science or similar

 

Minimum years of relevant experience: Min 5 years of relevant work experience.

 

What’s in it for you?

 

With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.

 

Next Steps:

 

What happens next once you apply? Read about the next steps here  

 

For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.