At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

IT Engineer/ Tester

Job Description

Date: Dec 4, 2019


Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions - and our customers - are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With close to 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world’s mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favorite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.


IP Contact Center (IPCC) is a portfolio of internetworking services that tightly couples signal and functionality from the Advanced Toll Free and IP networks to deliver the intelligent routing and call treatment required by today’s contact centers. It includes VoIP Inbound and IP Interactive Voice Response (IP IVR).

Working as an Application Tester, you will analyze the test requirements, high level architecture, list down test scenarios, test designs, identify and prepare test data, test execution and defect  tracking.

Additional Responsibilities:

  • Analyze the test requirements and write test scenarios, test plan/scripts
  • To perform different type of testing on the  respective test projects
  • Preparing Test Matrix and collating test metrics
  • Coordination with Development, Business Analysts, External Interfaces teams


Primary Skillset:

  • Telecom Protocols SS7, SIP
  • Hands-on experience on Linux, shell scripting and Perl/php/python scripting
  • Complete understanding of SDLC and test processes
  • Experience with E2E test processes and has been part of test team responsible for e2e test deliverables
  • Analyzing Test Requirements, Test Designs, Test Matrix and Test Plans
  • System testing, supporting UAT, Stress testing and Performance Testing
  • Identifying Test Data Requirements
  • Understanding of test automation processes and frameworks
  • Experience using ALM Quality Center and effective defect tracking
  • Effective written and oral communication

Secondary Skillset:

  • Domain knowledge on VoIP Solutions domain
  • Telecom protocols ranging from ISDN, MGCP, SGCP, MIME, MRCP, V-XML
  • Ability to work independently

 Experience & Education:

  • At least 3 years of hands on experience in testing SIP/VoIP applications.
  • BE/B Tech, MCA, M Tech


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: India (IN) || || Bangalore || SharedServ

Req ID: 305285