At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

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Junior Business Analyst (INTERNSHIP)

Job Description

Date: Nov 7, 2019

Ericsson is one of the leading ICT providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. Our IoT, 5G and automation technology stands ready to unlock a wave of new value and thus bring positive change.


Job Summary:

We are now looking for a Junior Business Analyst (INTERNSHIP) to work within the Business Operations Team in the Customer Unit South-East Mediterranean.


He/She will support in accelerating sales, efficiency, and performance by supporting the sales force to make their work more efficient through adequate tools, processes, ways of working, measurements & KPIs. Moreover, he/she will support the analysis and design of new business processes, specific performance improvement projects and the business/financial reporting for the South-East Mediterranean area.



  • Support the monitoring of Customer Unit South-East Mediterranean’ business performance vs targets, including translation of financial, business and operational performance status into actions to be executed
  • Report the financial/business/operational figures for the consolidated Customer Unit business, actuals and trends, supporting the identification of deviations and improvement opportunities to secure profitable growth and efficiency gains
  • Produce statistical analysis on business and competition trend and customer behavior
  • Analyze as-is internal processes and identify improvement opportunities with specific assessments and KPIs monitoring, in adherence with Ericsson’s Digital Transformation objectives.


Key Qualifications:

  • Education: Master’s degree in Economics, Law, Political Science or related fields
  • Min years of experience: at least one relevant internship experience
  • Strong interest in High-tech markets and Telecommunications industry and be willing to gain specific industry knowledge
  • Demonstrated research experience in an academic or business contexts is a plus
  • Flexible, curious and creative, open for new things and able to propose innovative ideas
  • Excellent problem-solving, analytical, and quantitative skills
  • Solid understanding of financial, economic, and general business concepts and terminology
  • Ability to accomplish work in a fast-paced and dynamic environment
  • Presentation and Communication skills to communicate complex ideas effectively in both English and Italian language
  • Proficient in Microsoft Office (e.g. Word, Excel and PowerPoint) required
  • Additional Requirements: (Recruiter to supply or delete category)


What we offer:

•                Internship reimbursement and flexible working environment,

•                You will benefit from a wide range of learning opportunities and knowledgeable colleagues,

•                Direct collaboration with high performance teams,

•                Work based on developing the latest solutions in the area of mobile technology,

•                Work in an international environment based on cooperation.

We welcome the opportunity to meet you!




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