At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

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Sales Director - IT Managed Services, GCU EB

Job Description

Date: Jan 7, 2020

We are now looking for a Sales Director who wants to be part of our journey to establish Ericsson Managed Services as a preferred partner to the Hyperscale Cloud Providers customers and be part of the Global Customer Unit Emerging Business. Through strategic thinking, business development and management of our resources you will enable a profitable business for Ericsson. This role depends upon a deep understanding of our customers’ business, operations and objectives.


Skills, knowledge and experience to be successful in the position

•    Strategic Thinker - Superior analytical and problem-solving skills; solutions-oriented; able to balance short and long-term priorities
•    Results-oriented - Track record of consistently delivering superior business results; decisive and clear thinking
•    Customer obsession - Customer needs to trust the position holder who acts with (passion and integrity) as a strong advocate for the customer inside Ericsson, and for Ericsson towards Customer
•    Experimentation – Willingness to take risks on unproven solutions, ability to get others to take risks and experiment
•    Energizing leader: Drives Ericsson culture, Engages and motivates employees, develops and secures talent; known for building high performing teams.


•    Superior ability to identify customer pain points and translate into Managed Services opportunities for Ericsson
•    Proven track record of executing global engagement plans to take key opportunities to closure
•    Flexibility in the negotiation style and strong judgement on the right “battles to fight”
•    Proven track record of building strong customer relationships and a relentless solution finder of customer issues and opportunities
•    Strong understanding of commercial models and how to apply to the best interest for Ericsson with a focus on delivering strong margins in a complex global delivery environment
•    Ability to uncover new strategic (non-MS) deals to widen account engagement and partner with other GCU stakeholders


Functional/ Technical    
•    Solid understanding of Ericsson Managed Services business and capabilities                
•    Deep understanding of Ericsson Managed Services IT & ADM business and capabilities
•    Good knowledge of Ericsson DGS offerings spanning BSS, OSS, Cloud, SDN/NFV


Other unique requirements    
•    Proven track record of selling profitable, multi-year, complex contracts
•    Proven track record of Managed Services sales




DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

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Ericsson is an equal opportunity employer and is committed to providing reasonable  accommodation for qualified disabled individuals during the application and hiring process.  Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position.  If you require an accommodation due to a disability, please contact Ericsson at or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.


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