At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

MSIP Operations Assurance

Job Description

Date: Nov 25, 2019

 

 

Ericsson is one of the leading ICT providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. Our IoT, 5G and automation technology stands ready to unlock a wave of new value and thus bring positive change.

 

What does your future look like?

We are on the edge of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity.

Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Headquartered in Stockholm – Sweden, Ericsson is a publicly listed company with more than 115,000 employees.

More than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what’s next in information, communications and telecommunications.

A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.

Come and discover what makes YOU + ERICSSON a powerful combination.

We welcome the opportunity to meet you!

 

Job Summary

We are looking for a member to be part of our Managed Services team! As a part of our MSIP Deployment team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or IS/IT infrastructure.
Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.

 

What you’ll do?

  • Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking
  • Validate and approve integration test results for a new service, terminal and equipment type or vendor
  • Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units
  • Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions
  • Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance
  • Participate on various change management boards, and forums as needed and coordinate customer participation as necessary
  • Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
  • Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations
  • Continuously drive for efficiency, improvements and excellence in service delivery

 

What You'll Need:

  • Degree in Electrical, Electronics or Telecommunications Engineering or IT
  • Minimum 2 years of relevant experience in ICT Industry
  • Senior consultative approach toward the customer
  • Fluent in English and Spanish (both written and spoken).
  • Deployment and integration delivery management
  • Change management
  • Release and deployment management
  • Efficiency improvement management
  • Delivering results and meeting customer expectations
  • Analyzing, deciding and initiating action
  • Entrepreneurial and commercial thinking
     

 

What we offer:

  • Competitive Salary Package,
  • Rich benefit package (private medical care for employee, life insurance, lunch voucher, Gym discounts, kindergarten voucher…),
  • Stable employment on the basis of an employment contract,
  • You will benefit from a wide range of learning opportunities and knowledgeable colleagues
  • Clearly defined career paths
  • Work based on developing the latest solutions in the area of mobile technology,
  • Work in an international environment based on cooperation,
  • Work from home, flexible working hours, laptop and mobile phone,
  • Work – life balance.

 

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: Spain (ES) || || Madrid || SharedServ

Req ID: 304273