At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

2nd Level Operations - Transmission Engineer

Job Description

Date: Nov 19, 2019

Our vision and purpose: “Our purpose is to empower an intelligent, sustainable and connected world. For more than a century, we have been putting smart tools in the hands of people in every sector of our society, creating intelligent technologies that drive positive change. We remain committed to this effort, leaving no one behind.” - Börje Ekholm, President and CEO, Ericsson


So..who is Ericsson today and, how it supports you and the community? 

In a world that is increasingly complex, we are on a quest for easy. We are creating game changing technology that is easy to use, adapt and scale, enabling our customers to capture the full value of connectivity.
Find out how our IoT, 5G and automation technology stands ready to unlock a wave of new value


The impact of your role at Ericsson 

 

We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.


You will also:
•    Ensure 2nd Level Assurance Support Activities
•    Ensure 2nd Level Incident Management
•    Ensure 2nd Level System Administration activities
•    Provide preventive maintenance and performance management
•    Provide input, implement and verify improvements in processes
•    Verify and implement configuration changes
•    On regular base covering the 7x24 Call-out responsibility

 

How your expertise will make the difference (Qualifications needed)

 

•    University degree in Telecommunications, Engineering or possess equivalent experience in a related field
•    ISEB/ISTQB software testing qualifications would be an advantage 
•    Proven operating experience on one or more equipment’s: Huawei RTN microwave, Huawei DWDM ,  Alcatel SDH, ALU MPR, DSLAM ( remote configuration, support, troubleshooting)
•    General knowledge of one or more of: microwave(P-P,PMP), SDH/DWDM/DSL/ATM/FR/IP/ETH architectures & network topologies & standards
•    General knowledge of transmission physical mediums: optical fiber, coax, twisted pair, air
•    General knowledge of data networking technologies is a plus
•    General knowledge of Core or RAN protocols & technologies is a plus
•    General knowledge of UNIX or LINUX operating systems is a plus
•    Knowledge of operation and troubleshooting for Alcatel and Huawei equipment
•    Excellent communication skills in English;
•    Good communication skills in Spanish;
•    Ability to work under stressful situations, meet tight deadlines and deliver services with high quality Scripting skills 

 

Benefits to suit your dreams (What’s in it for you?)

 

•    Contract type: full time;
•    25 vacation days/year (yes, we give you 4 days more, because you deserve it!);
•    Work From Home & Flexible Working Hours;
•    Medical & life insurance;
•    Gym subscription;
•    Career plan mentoring;
•    Flexible benefits from your favorite brands available on flexible benefits portal;
•    Internal learning platform to develop your knowledge, skills and competencies & curated external content -- articles, videos, courses, podcasts, and books from external libraries such as Skillsoft, Pluralsight, Big Think, EdX, TED Talks, Khan Academy, YouTube, and the open web itself (learning platform mobile enabled);
•    Part of an active community via Brand Ambassadors, CSR Activities, Sports Teams;
•    Competitive referral bonuses for recommending your friends to work at Ericsson;
•    In case of travel, daily allowance, transport, and accommodation will be paid by the company;
•    & more other benefits that the recruiting colleagues are looking forward to present them to you, once applied
 
 

Still curious? Find your job!
As a global pioneer in communications technology, there’s a lot more than meets the eye at Ericsson. We invite you to get to know us better. Working with us you will find all sorts of job opportunities. Everything from Developer to Data Scientist to Designer. Plus all those other roles who do not start with the letter 'D'.

 

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