At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

Costumer Support

Job Description

Date: Mar 31, 2020

Job Summary:

Hey Bilingual Costumer support in Querétaro, we are looking for you! to add energy in Software Support & Value-Added Services as a Costumer specialist where you will be responsible of:  

Manage, configure, and administer tools

Manage performance reporting

Handle Emergency Registration

Support process management

 

Key Qualifications:

Bachelor’s Degree in systems or related.

1-2 years’ experience in costumer support

Fluent English – Portuguese will be a great plus.

 

Skills in:

Negotiation & argumentation

Planning & organizing

Presentation & communication

Analytical learning and researching

Delivering results & meeting customer expectations

Applying expertise & technology

Creating & innovating