At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

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Director, Workplace Services, North America & Latin America

Job Description

Date: Nov 14, 2019

Job Summary:


We are looking for a Corporate Real Estate Professional to join the Americas Real Estate Leadership team as Director, Workplace Services - NALA (North America, Latin America). In this role you will ensure that workplace operations of Ericsson premises meet end-user needs as defined by Group, Hub and Region Leadership. You will work with local and regional stakeholders to align local REFM activities with regional and country strategies/operations/businesses You will align the regional or local strategies/operation/business and REFM activities within:


  • Real Estate/Portfolio
  • Construction projects
  • Facilities Management Services
  • Workplace Design
  • Energy/Environment


You will actively work with Ericsson partners, suppliers, customers, and internal organizations to secure the most productive and cost-efficient premises in the industry. Proactively interact with internal sponsors to drive REFM strategies. Execute on sustainability targets and proactively work to achieve its targets.




Lead a team of real estate professionals responsible for:

  • Aligning workplace practices with business and Hub Americas/Global Group RE strategy
  • Execute medium & smaller lease and capital projects
  • Manage overall finance and cost control
  • Coordinate and lead internal stakeholder management activities, providing a single point of contact support to in-region Level 1 and 2 leadership
  • Ensure and perform workplace delivery in accordance with the corporate framework and local business needs
  • Coordinate REFM activities/programs across North America in conjunction with Real Estate, Workplace Services, Project Management, and Performance Excellence teams


Key Qualifications:


  • Education: (Minimum BA in Real Estate or related field, MCR or SCLR designation a plus) 
  • Min years of experience (7 years of Real Estate leadership) 
  • Domain experience: Facilities Management
  • Change & Improvement Management Skills
  • Coaching & Mentoring
  • Financial Analysis Skills
  • Negotiation & Argumentation Skills
  • Project Management Skills


Additional Requirements:


  • Facilities and property operations management experience for a large multi-national operation.
















DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.


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