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Integration Engineer

Job Description

Date: Nov 20, 2019

Job Summary:

Now we are looking for Integration Engineer to our NRO Tools Deployment team.

 

Responsibilities:

  • Support Network Rollout Management (NRM) in MA as well as internally cooperate with other team members (MA PM, DM);
  • Establish and maintain communication with the dedicated MA, secure Single Point of Contact (SPOC) on MA side;
  • Keep track of all the activities in scope of Deployment and MA engagement, blocking issues in terms of global tools deployment. Timely communicate the issues to the impacted / responsible parties in- or outside of the team (Solution Development, Portfolio, Service Delivery Applications and Platforms (SDA&P) Operations, MA). Follow up, escalate to Head of NRO Deployment Tools support in case MA deployment plans disruption by the blocking issues; Communicate the progress, blocking issues, status and next steps to the MA;
  • Gather and structure the information on the coming releases from Solution Development, test developed features, prepare demo and manuals for MAs;
  • Communicate to Portfolio and Solution Development the feedback in case MA deployment plans are impacted by the coming changes;
  • Maintain continuous communication with Head of NRO Tools Deployment Support and provide timely reporting on tasks & issues   Keep track of Tools deployment progress on MA as well as Customer Unit (CU)/ Key Account (KA) granularity.

 

Key Qualifications:

  • Telco experience; 
  • Application implementation experience and knowledge;
  • Good communication skills. Written and spoken English;
  • Collaboration skills;
  • Self-driven with a challenger mindset;
  • Experience in NRO service delivery projects;
  • Hands on experience in NRO global tools (Erisite, NDDP);

 

Additional Requirements:

  • Has good understanding of SAN Tools portfolio;
  • Good understanding of the Ericsson products;
  • Good understanding of the Ericsson Delivery Processes;

 

Typical interfaces:

 

  • Market Area Tools SPOCs, engineers, Rollout Project Planners and other MA staff based on needs;
  • SAN Tools (SANT) Solution Development (PAM, Release Manager, POs);
  • Head of SANT NRO Tools Deployment Support;
  • Erisite Deployment Program Manager;
  • SANT NRO Tools Deployment Support team;
  • SD A&P NRM Operations; Strategic Product Managers (SPM);

 

Tools & Resources:

  • JIRA;
  • Confluence;
  • Project and resources planning sheets;
  • Eridoc;
  • Sharepoint;

 

What do we offer: 

  • Stable employment on the basis of an employment contract, 
  • Work based on developing the latest solutions in the area of mobile technology, 
  • Clearly defined career paths, trainings, 
  • Rich benefit package (private medical care for employee and his family, life insurance, Ok System, MultiSport, lunch voucher), 
  • Work in an international environment based on cooperation, 
  • Home office, flexible working hours, laptop and mobile phone, 
  • Work – life balance.