At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

Technical Writer

Job Description

Date: Nov 27, 2019

Job Summary:  

We are now looking for an Instructor, who will primarily be responsible for delivery and customization of training products for Learning Services customers.




  • Get to know the product to create simple and interesting technical content,
  • You will customize customer learning products 
  • Knowledge transfer and re-use
  • Propose & develop learning architecture
  • Evaluate and improve the content based on usability feedback from customers and testers,


Key Qualifications:  

  • English language proficiency,
  • Education:  Basic technical or engineering university degree
  • Minimum years of experience: 3
  • Good knowledge of MS Office.
  • Communication skills (organizing review meetings, inquiring about technical input),
  • Analytical and problem-solving mindset,
  • Ability to look at complex technical concepts and create understandable content for the customer.



Additional Requirements:

  • Experience in documenting software and hardware-related tasks and concepts,
  • Market insight
  • Writing & reporting
  • Adapting & responding to change
  • Planning & organizing



Soft Skills:

  • Flexibility: ability to handle multiple tasks at the same time,
  • Commitment: assigning to tasks and taking responsibility for both the creative process and effects,
  • Self-education: independent research and use of available information, motivation to further expand knowledge and develop more skills,
  • Patience and perseverance: searching for necessary content in numerous documents and sifting through the found information,
  • Open-mindedness: willingness to improve and challenge existing solutions, and create new, original ideas.



Development Opportunities:

  • Knowledge of telecommunication networks,
  • Deep understanding of the product lifecycle,
  • Technical and soft skills trainings.


What do we offer:

  • Stable employment on the basis of an employment contract;
  • Work based on developing the latest solutions in the area of mobile technology; 
  • Clearly defined career paths, trainings;
  • Rich benefit package (private medical care for the employee and their family, life insurance, Ok System, MultiSport, lunch voucher);
  • Work in an international environment based on cooperation;
  • Home office, flexible working hours, laptop and mobile phone;
  • Work – life balance.


If you would like to meet #TeamEricsson in person, let’s also connect offline during our meetups (Telco Camp by Ericsson in Kraków and in Łódź) or at other events.
It’s a great chance to ask your questions, check how it’s like to work with us or simply meet your future work buddies!