At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

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ICT Consultant - SAP Platform

Job Description

Date: Dec 3, 2019

Designation: SAP Digital Solutions Manager

Internal Ericsson Role: ICT Consultant


Ericsson currently holds a unique position to drive change in an all connected world. How we grow and succeed long-term rest on our ability to change, transform and adapt to the world around us. We believe change is driven using disruptive technology, with an emphasis on speed and ease of use to accelerate productivity and innovation. 5G has the potential to change the world, further powering the hottest trends in tech today: IoT (Internet of Things), AI (Artificial Intelligence) and AR (Augmented Reality). Ericsson is at the heart of this development and is shaping this future. We are currently looking at investing in key competencies in a few selected areas.


Who are we?

At Solution Area Enterprise Systems within Ericsson’s Group IT, we run IT like a business which means focusing on the value we deliver; on top of costs we generate. We make the step from consuming technology to actively identify, analyze, and deliver new technology – but only that which creates value for our customers.


On top and beyond a very strong leadership and culture framework that Ericsson possesses, there are 6 themes which further define and differentiate us as a team: growth mindset (we believe in human potential beyond current performance), wild cards (we respect and nurture unconventional ideas), change tribes (we move from “I’m great” to “we’re great” and are excited to work with others for the benefit of the entire company), bridging the digital divide (we believe in that the digital divide must not be feared but actively managed) disagree & commit (disagree while a decision is being made, but once a decision has been made, everybody must commit to it) and collective leadership (a group of people working together towards a shared goal)


We also live by the motto CUSTOMER FIRST, ERICSSON ALWAYS. We are accountable for management and transformation of End-to-End business process in the flow dimension covering Sales, Marketing, Supply, Sourcing Finance, HR, Resource Management, R&D etc. to deliver Digital Ericsson.


As a global unit, within Solution Area Enterprise Systems, we innovate, design, select, build, implement, roll-out and operate Digital and IT Solutions for SAP Platforms for Ericsson Group. We are looking for an SAP Digital Solutions Manager within our global team, who can drive digitalization within SAP area.


Role Responsibilities:

  • Drive requirements, teams and projects in SAP Digital Solutions and Automations, including, but not limited to, Mobile, Robotics Process Automation, Test Automation, Cognitive Automation, Machine Learning.
  • Manage full-cycle of SAP Digital projects for from planning and conception to requirements to testing, implementation and Go-Live/Support Phase
  • Oversee and manage the IT supplier teams and/or Ericsson teams, including the offshore team members, who forms the primary delivery team working for projects.
  • Define implementation strategy, methodology/templates and scope and aligns with the business and other IT stakeholder on this.
  • Understanding business processes and system architecture in projects and support business project team in the design of business processes.
  • Manage project issues/risks and stakeholder expectations. Pro-actively secure that projects progress as planned – solve any resources, budget or technical constraints
  • Manage scope and change requests for SAP Digital projects.
  • Ensure transparent status reporting from supplier and to our stakeholders.
  • Plan and secure appropriate resource skills required for the projects
  • Maintain stakeholder engagement by interfacing with people, teams across IT and Business

Skills & Expertise Required:

  • Experience in SAP Applications as Technical Expert/ Functional Expert/ Project Manager/ Technology Consultant/ Functional Consultant
  • Should have hands-on project experience in few digital areas, like Mobile, Robotics Automation, Test Automation, Machine Learning, Blockchain, Chatbot etc.
  • Should be conversant in design-led, user experience (UX) led development in SAP space.
  • Expertise in designing technical guides, architecture designs for SAP Digital and Automation Projects.
  • Implementation and support experience in various type of SAP Technical projects including Basis projects and/or Functional projects.
  • Expertise in SAP Technology stack including SAP NetWeaver and SAP Basis Platforms.
  • Understanding of SAP Business suite products and applications, like SAP ERP, SCM, SRM, CRM etc.
  • Basic functional knowledge in areas like Finance, Supply, Sourcing, HR area, etc.


Key Qualifications:

  • Education: Bachelor’s or master’s degree
  • 10+ years of work experience within SAP domain and Projects
  • 3+ years of project/ work experience on digital technologies
  • Technology Certifications in SAP Technology or Digital Skills area.
  • Process Certifications in Project Management, ITIL, Agile, DevOps etc.
  • Familiar with ASAP project methodology (or comparable methodologies for SAP projects)
  • Exposure with Agile and DevOps in SAP projects.
  • Experience in working with nearshore/offshore delivery and with partners
  • Independent thinking with keen problem-solving skills
  • Ability to adapt to changing schedules and multiple work plans
  • Excellent verbal, written and interpersonal skills


Hiring Manager: Rajib Saha

Location: Bangalore, India

Job Summary:

We are now looking for an Information and Communication Technology (ICT) Consultant for SAP Platform. You will bring value by defining sustainable/ viable solutions that address current and future business challenges. You will accomplish this by identifying ways to work more effectively and efficiently utilizing the strength of Common Functions.


  • You will gather information and formulate situational analysis 
  • You will define strategic options / solution scenarios and recommendations 
  • You will support implementation of chosen solution 
  • You will also drive excellence in the ICT consultancy practice 

Key Qualifications:

  • Education: Bachelor’s degree or Masters
  • Minimum years of experience: 5 years
  • Working knowledge of Digital Automation on SAP (Robot, Cognitive), SAP ERP and Products Technicals, SAP Solution Delivery,
  • Understanding of IT Project Management, IT Change Management, SAP Development
  • Familiar with ASAP project methodology (or comparable methodologies for SAP projects)
  • Experience in working with nearshore/offshore delivery and with partners
  • Independent thinking with keen problem-solving skills
  • Ability to adapt to changing schedules and multiple work plans
  • Excellent verbal, written and interpersonal skills
  • Ability to learn new technology (e.g. S4 HANA) and delivery approach (e.g. Agile) quickly

Additional Requirements: 

  • IT processes, tools and infrastructure 
  • Process management skills 
  • Planning and Organizing
  • Fast Learning and researching skills