Account Manager RAN

Job Description

Date: Aug 29, 2019

What does your future look like?


We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity.


Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Headquartered in Stockholm – Sweden, Ericsson is a publicly listed company with more than 95,000 employees globally.


More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what’s next in information, communications and telecommunications (ICT).


A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.


Come and discover what makes YOU + ERICSSON a powerful combination


We welcome the opportunity to meet you!



Are you a senior Radio Access Network (RAN) Account Manager looking for an opportunity to join an award winning, global high performing team?  We are looking for an experienced Melbourne based senior sales team member.


In this role, you will be required to build relationships of trust and confidence with one of Ericsson’s key customers to identify, develop & win sales opportunities for Ericsson and create value for our customer. The role requires a high level of engagement, influence and collaboration with both internal and external stakeholders.  You will be required to be an active team member within an extended account, solutions and operational team.


You will be skilled in managing and mobilising internal resources to deliver efficient and effective end to end complex solutions across the RAN portfolio. A senior sales professional in this space, you have high level account planning skills and strong business acumen underpinned by a drive to deeply engage and understand customers business operations, challenges and opportunities. You will be able to demonstrate a growth mindset and success in developing and maintaining long-term relationships whilst building new customer relationships within a challenging, dynamic industry context.



  • Maximize customer relationships and loyalty
  • Create and build on sales opportunities that will generate profitability
  • Ensure the timely and successful delivery of our solutions according to customers’ needs and objectives
  • Domain experience across RAN and related RAN services
  • Collaborate with sales team to identify and grow opportunities
  • Overseeing customer account management, including negotiating contracts and agreements to maximise profit
  • The role also includes optimization of the account team’s performance and to enable seamless transition to operations


Key Qualifications:

  • Education: Bachelor of Engineering, Business, Master of Science or similar
  • Excellent communication skills with a customer service attitude
  • Min 10 years of experience of relationship sales and/or proven work experience in dealing with customers
  • Strong RAN infrastructure domain experience
  • Consultative selling skills and commercial understanding
  • You will need to have customer and market insight as well as strong negotiation skills 
  • Excellent communication skills with a customer service attitude



Additional Requirements:

  • Innovative and creative
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Social ability and interpersonal skills
  • Intellectual ability and critical thinking
  • Accountable and committed with a passion to win




**Only candidates with existing Australian Work Rights will be considered**


Why Ericsson?

In Australia, we are known for delivering “World-First” projects for Australia's largest and most renowned telecommunications carriers. This is a chance to play a critical role in the success of the Ericsson organisation in Australia, whilst providing you with a fantastic career development opportunity and the chance to work alongside the brightest minds in our industry.


What’s in it for you?

With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.


Next Steps:

What happens next once you apply? Read about the next steps here

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Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Australia (AU) || || Docklands || SalesStratMkt&ComMgt

Job details: Account Manager Job Stage 07