Improvement & Performance Specialist

Job Description

Date: Aug 23, 2019

About Ericsson:

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers & more than 40% of the world’s mobile traffic is carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.


Are you an early adopter passionate about technology and its impact on society? Do you thrive at the intersection of business and tech? Do you embrace change and work to make everything around you better? This might be the start of something great!


We are looking for a passionate change leader who wants to join our Rotation and Mentoring Program (RAMP) and make our amazing company even better through the orchestration of culture, process, and technology.


You will:

  • Advise senior leaders on options for business-critical improvements and investments
  • Use data to assess, prioritize, and lead our largest change and transformation projects in the North American market
  • Assess business flow challenges and roadblocks, not only recommending a strategy but leading the change execution
  • Work with diverse professionals across all organizations in the company including Networks, Digital Services, People, Sourcing, Finance and more


You have:

  • A passion for embracing, leading and driving positive change
  • Ability to understand granular components of problems, while keeping a holistic approach to solutions
  • Aptitude to formulate improvement strategies and effectively communicate
  • A degree in Information Systems, Data Science, Business Analytics, Supply Chain, Computer Sciences, Business Administration, Finance, or similar learning experiences


You might also have:

  • Knowledge in programming languages, such as Python, R, SQL or related
  • Certification in Lean, Agile, Six Sigma, Design Thinking or related experience
  • Master’s degree in an engineering or business discipline
  • Experience with automation and programming languages
  • Experience with statistical analysis or pattern recognition software










DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.


We are proud to be an EEO/AA employer M/F/Disabled/Veterans.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.


Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetic information.


Ericsson will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Ericsson or (c) consistent with Ericsson’s legal duty to furnish information.


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Ericsson is an equal opportunity employer and is committed to providing reasonable  accommodation for qualified disabled individuals during the application and hiring process.  Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position.  If you require an accommodation due to a disability, please contact Ericsson at or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.


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