Integration Engineer

Job Description

Date: Aug 20, 2019

Now we are looking for Integration Engineer to our NRO Tools Deployment team. 

 

Responsibilities:

Support Network Rollout Management (NRM) and NDDP Tools Deployment in Market Area as well as internally cooperate with other team members
Establish and maintain communication with the dedicated Market Area, secure Single Point of Contact (SPOC) on MA side
Keep track of Tools deployment progress on MA as well as Customer Unit (CU)/ Key Account (KA) granularity
Keep track of all the activities in the scope of Deployment and MA engagement, blocking issues in terms of global tools deployment. Timely communicate the issues to the impacted / responsible parties in- or outside of the team (Solution Development, Portfolio, Service Delivery Applications and Platforms (SDA&P) Operations, MA). Follow up, escalate to Head of NRO Deployment Tools support in case MA deployment plans disruption by the blocking issues. Communicate the progress, blocking issues, status and next steps to the MA
Gather and structure the information on the coming releases from Solution Development, test developed features, prepare demo and manuals for MAs.
Communicate to Portfolio and Solution Development the feedback in case MA deployment plans are impacted by the coming changes
Maintain continuous communication with Head of NRO Tools Deployment Support and provide timely reporting on tasks & issues
 

Key Qualifications:

Good communication skills. Written and spoken English
Collaboration skills,
Self-driven with a challenger mindset
Experience in NRO service delivery projects
Hands on experience in NRO global tools
 

Advantages:
Has good understanding of SAN Tools portfolio
Good understanding of the Ericsson products
Good understanding of the Ericsson Delivery Processes
 

Tools & Resources:

JIRA
Confluence
Project and resources planning sheets
Sharepoint