At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

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STS OSS Product Support & DevOps Engineer

Job Description

Date: Oct 29, 2019

PDU OSS - STS OSS Product Support & DevOps Engineer 


PDU OSS Athlone is the main development center for the OSS product portfolio.
STS (Shared Telco Services) OSS is hosted in PDU OSS and provides services of Telecom Applications and E2E Networks by using the latest competence maintained thanks to co-location with R&D PDUs. STS OSS delivers Installation, Configuration, Troubleshooting and Integration services for OSS applications to organizations outside of PDU OSS R&D organization.
STS OSS support OSS, ENIQ-S, ENIQ-Events, Navigator, ENM, MPS products.


Job Summary:
We are now looking for DevOps & Support Engineers for a new STS OSS team that will provide technical service and support to other Ericsson organizations outside of our own R&D organization.

In this role, you will configure and integrate various node types including RAN, Transport, Mobile Core, Converged Core & UDM in internal Ericsson E2E networks. 

You will troubleshoot and resolve environment & configuration issues to stabilize and optimize the PDU OSS products on Cloud based platforms. 
You will provide technical service and support, as well as developing customized automated monitoring & rollout solutions.

You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as STS OSS customers. The role more than often requires you to take on responsibility of driving issues to conclusion and it is important that you can work independently and as part of a cross functional team.
Responsibilities & Tasks:
•    ENM installations & upgrades (on Cloud based platforms)
•    Perform Continuous Analysis and Requirement Handling
•    Develop and Test High Quality Products
•    Perform Troubleshooting and Customer Support
•    Drive Continuous Improvements of Products and Processes
•    Develop Competence in Technical Domain


Technical Skills:
•    At least 5 years Unix/ Solaris or Linux experience.
•    Very good working knowledge of Operating Systems such as Redhat Linux
•    Knowledge of Cloud OpenStack is an advantage 
•    Excellent proven troubleshooting skills
•    Good experience of OSS, ENM, ENIQ, OMBS is required 
•    5+ years of troubleshooting experience in OSS RC/ENIQ/OMBS
•    2+ year of troubleshooting experience in ENM

•    Databases: Administration of object, relational or graphing databases 
•    Experience with HP blade & EMC SAN solutions
•    Networks: Experience of some:  ATM/IP, GPRS, GSM, WCDMA, LTE, IMS from either a telecom manufacturing company or telecom network operator is essential 
•    Scripting / Programming: Java, Perl, CORBA, SQL 
•    Proven TCP/IP and Veritas skills (Veritas Volume Manager, Veritas Cluster) 
•    Experience in Java, Selenium Test Automation, Python Scripting


Other Requirements & Core Competences: 
Bachelors or higher degree (preferably in Engineering or Computer Science) strongly preferred 
The successful candidates will have excellent communication and documentation skills, good team working and problem-solving skills, good attitude for learning and continuous development of skillset.
•    Product Development Knowledge
•    Product Life Cycle Management Knowledge
•    Business Understanding
•    Lean & Agile Knowledge and Skills
•    Working with People
•    Relating & Networking
•    Adapting & Responding to Change
•    Creating & Innovating
•    Delivering Results & Meeting Customer Expectations



What do we offer
•    Get involved on projects which will impact the lives of billions (40% of the worlds traffic goes through Ericsson networks).
•    Expand your horizons in a rich multicultural environment with colleagues from all over the world.
•    A healthy work-life balance (a Sports and Social club, flexible hours, Maternity/Paternity and Parental leave).
•    Pension Scheme, Health Insurance, company Doctor, Life Cover and Sick Pay/Income Continuance Plan.
•    Tax Saver Commuter/Bike To Work Scheme and secure bike lock-ups and showers onsite.
•    Clearly defined career paths, enhanced with both inhouse training and financial support for external study though our educational assistance scheme
•    27 days Annual Leave
•    Laptop and mobile phone