Support System Instructor

Job Description

Date: Jul 10, 2019

Job Summary:  

We are  looking for an Instructor, who will be responsible for delivery and customization of ENM training products for Ericsson internal and external customers.


  • You will be responsible for preparing, conducting, and evaluating technical training programs for internals/customers. (A test lesson will be organized to verify the pedagogics/technical content/course structure/classroom conduct),
  • Develop technical course content for trainings,
  • Propose & develop learning architecture,
  • Collaborating with other organizations (PDU and PLM) to stay updated on latest ENM developments,
  • Facilitation of training events,
  • Provide mentoring for colleagues.


Key Qualifications:  

  • Education: Technical University degree  or equivalent,
  • Excellent command of English written and verbally,
  • Expertise in mobile telecommunication technology (in general),
  • Basic knowledge of Unix and Linux systems,
  • Knowledge of virtual machine concept,
  • Experience in OSS-RC or ENM area,
  • Presentation & communication skills,
  •  Desire to learn new technologies and develop cross-domain competence and trainings,
  •  Adapting & responding to change,
  •  Planning & organizing,
  • Willingness and flexibility to travel globally (up to 50% travel time).

Additional Requirements:

  • Database management system experience is an advantage,
  • Cloud and OpenStack knowledge is a plus.


What do we offer:

  • Stable employment on the basis of an employment contract,
  • Work based on developing the latest solutions in the area of mobile technology,
  • Clearly defined career paths, trainings,
  • Rich benefit package (private medical care for employee and his family, life insurance, Ok System, MultiSport, lunch voucher),
  • Work in an international environment based on cooperation,
  • Home office, flexible working hours, laptop and mobile phone,
  • Work – life balance.


If you would like to meet #TeamEricsson in person, let’s also connect offline during our meetups (Telco Camp by Ericsson in Kraków and in Łódź) or at other events.

It’s a great chance to ask your questions, check how it’s like to work with us or simply meet your future work buddies!