At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

2nd Lvl Operations Engineer

Job Description

Date: Jul 24, 2019

Our vision and purpose: “Our purpose is to empower an intelligent, sustainable and connected world. For more than a century, we have been putting smart tools in the hands of people in every sector of our society, creating intelligent technologies that drive positive change. We remain committed to this effort, leaving no one behind.” - Börje Ekholm, President, and CEO, Ericsson


So..who is Ericsson today and, how it supports you and the community?

In a world that is increasingly complex, we are on a quest for easy. We are creating game-changing technology that is easy to use, adapt and scale, enabling our customers to capture the full value of connectivity.
Find out how our IoT, 5G and automation technology stands ready to unlock a wave of new value


The impact of your role at Ericsson

A 2nd  line engineer is expected to be a high seniority person with competence in multiple technologies and the ability to gather this mix of knowledge altogether.

The chosen engineer will deliver support on a variety of complex (broadcast specific) IT systems.

This requires a very good level of understanding and experience of AD, MS/Linux servers, networking & storage, which would be assumed to be present.

With this knowledge, the engineer should be able to independently acquire a good understanding of the logical coherence of several elements within the services provided.
The engineer should understand why & how certain technologies are applied and follow complex troubleshooting principles in order to be able to resolve issues quickly. The engineer takes ownership of issues through to resolution and communicates to the (internal) customer.


You will also:

Proven experience with system &/or services based on complex, multilayer workflows

Good experience with Linux OS – different flavors, CentOS especially

Significant experience in working with Active Directory

Knowledge of media-file formats, streaming, non-streaming

The ability to work in the near on-air and online environment with corresponding short deadlines

Substantial experience of, supporting and troubleshooting complex enterprise-level Microsoft and Linux based systems in a fast-paced commercial environment, with the ability to resolve issues;

Experience with working with monitoring tools, configuring and debugging

Good understanding of network protocols

Knowledge of VM-ware environments

Knowledge of standard Linux tools & scripting languages (Ruby, Bash, Perl, Python)

Knowledge of Microsoft AD, Windows Server operating systems and core infrastructure components (file servers, data migration, Windows command shell, PowerShell)

Knowledge of systems automation, configuration management, monitoring tools

Understanding of IP-networking and common protocols such as FTP, HTTP and SSH, and understanding of network security practices including the use of VPNs, ACLs, and firewalls

A rigorous and disciplined approach to documentation, and knowledge transfer

Knowledge about file transfer protocols/apps (SMB, SFTP, FTP, Aspera, NFS)

Knowledge of storage environment ( Dell Compellent- Storage Center/Fluid, Dell PowerVault

Knowledge of tape archive systems (Diva, StorNext )


How your expertise will make the difference (Qualifications needed)

Media Asset Management platforms such as Blue Order, AVID, Tedial;

Linux OS

Scripting: Bash, Python

IP-networking and protocols FTP, HTTP and SSH

VM-ware environments





Benefits to suit your dreams (What’s in it for you?)

• Contract type: full time;

• 25 vacation days/year (yes, we give you 4 days more, because you deserve it!);

• Medical & life insurance;

• Career plan mentoring;

• Competitive referral bonuses for recommending your friends to work at Ericsson;

• WFH & Flexible Working Hours;

• Flexible benefits from your favorite brands available on flexible benefits portal;

• Gym subscription (available in flex benefits together with a series of other options);

• Internal learning platform to develop your knowledge, skills, and competencies & curated external content -- articles, videos, courses, podcasts, and books from external libraries such as Skillsoft, Pluralsight, Big Think, EdX, TED Talks, Khan Academy, YouTube, and the open web itself (learning platform mobile-enabled);

• In the case of travel, daily allowance, transport, and accommodation will be paid by the company;

• Part of an active community via Brand Ambassadors, CSR Activities, Sports Teams;

• & more other benefits that the recruiting we are looking forward to presenting them to you, once applied.


Still curious? Find your job!


As a global pioneer in communications technology, there’s a lot more than meets the eye at Ericsson. We invite you to get to know us better. Working with us you will find all sorts of job opportunities. Everything from Developer to Data Scientist to Designer. Plus all those other roles who do not start with the letter 'D'.





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