Supply Operational Support

Job Description

Date: Jul 9, 2019

Job Summary: 

We are now looking for a Supply Operational Support to set on providing the super user / end-user a good support in concerns to SAP related issues

Main tasks:

•His/her focus is set on providing the super user / end-user a good support in concerns to SAP related issues. 
•He/she is the first line of contact for Global SAP related issues for super users or end-users within sites and hubs.
•He/she is to work according to a schedule which will allow 24*7 support for all end-users. This means that the agents will be working with on-call agreements in accordance with HR.
•The agent is accountable for securing continues updates to the super user / end-user in concerns to ongoing tickets.
Requirements:
•Good knowledge of SAP Systems
•Good Supply process knowledge
•People oriented, good communication skills
•Good in English

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: China (CN) || || Nanjing || Supply&Log

Req ID: 287103