Regional Travel Manager - Middle East and Africa
We are now looking for a Regional Travel Manager to be responsible for travel in the Middle East and Africa region.
You will be working in an experienced global Travel Management team responsible for Ericsson’s global travel program.
Travel Management Is an integrated part of Travel and Expense Management function organized within Group Function Finance, that consists of: Travel Management, T&E Business Excellence, and T&E Audit.
You will be responsible for strategy and behavior for travel in Middle East and Africa region
Manage the operational relationship with all travel vendors, e.g. travel agency, on-line booking tools, airline, car, hotel, and conferences
Work closely with travel agency to ensure all Ericsson Travel Policies and Directives are followed
Participate in regularly recurring governance meetings with travel agency to address operational issues and track KPI’s
Analyze data from travel suppliers to identify trends and ensure accuracy
Drive/support travel benchmark activities with peer companies and internally
Identify demand drivers and help reduce overall travel spend
Assess traveler satisfaction levels and if required develop plans for improvement
Improve online booking adoption in the geographical region
Provide internal travel communications via newsletters, trainings, admin emails, etc – in cooperation with Internal Communications
Assist employees with customer service issues
Be main liaison for entities/companies that are new to Ericsson (e.g. mergers, acquisitions) to provide a smooth transition and support
Increase communication levels outside home country with travel arrangers and establish a network within the geographical region
Identify, create and streamline travel process efficiencies. Partner with other departments such as Risk Management, Security, HR, etc. on related aspects of travel policies, procedures and processes.
Owning T&E regional steering documents for the geographical area
Act as a liaison for the rest of the T&E Management organization in the geographical region
(Where applicable) Work closely with Local Admin Services (LAS) to support with Citi card monthly invoice reconciliation
Work closely with Travel Sourcing to add supplier contracts, support during RFP activities and provide feedback on contracted suppliers
Previous experience as travel manager.
Domain experience: Travel industry, good geographical/cultural knowledge in the travel area
Change & improvement skills
Creating & Innovating
Knowledge Sharing & collaboration skills
Communication and informational skills
Good language skills in English
Other locations in the region can be considered.
The placement of position is NOT only for the country selections in the form.
We are interested for applicants / placement in the ENTIRE REGION of Middle East and Africa (MMEA) rather than specific countries.
With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.
What happens next once you apply? Read about the next steps here
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Why is Ericsson a great place to work?
Ericsson is world’s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology.
Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open up opportunities to create freedom, transform society and drive solutions to some of our planet’s greatest challenges.
We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment. As an Ericsson employee, you will have freedom to think big and the support to turn ideas into achievements. Continuous learning and growth opportunities allow you to acquire the knowledge and skills necessary to progress and reach your career goals. We invite you to join our team.
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Primary country and city: South Africa (ZA) || || Johannesburg || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log
Req ID: 286284