Customer Solutions Sales Manager

Job Description

Date: Jun 7, 2019

Job Role:

According to Ericsson’s latest Mobility Report, 5G will cover 40% of population in 2024. Ericsson is leading the way and looking to add a Solutions Manager to our Market Area North America Network Product Solutions organization. This position is based in Toronto, Canada supporting Ericsson’s major Canadian customers in their  journey to 5G. The position will require a highly technical individual with developed communication skills yet capable of engineering solutions at a detailed level and co-creation where necessary as part of a team.


Key responsibilities:

  • Perform complex research and analysis of market, technology, standards, customer requirements and competitor trends for the development of Telecom Radio Network solutions using Total Cost of Ownership models.
  • Prepare market requirement specifications for new and/or enhanced products. Interface with Ericsson product management groups for Network Products as well as interfacing with the product development organizations to secure development of solutions that meet the customers' needs in a timely manner.

Organize and lead technical discussions with customers including use cases, network characteristics, services and features, dimensioning and capacity analysis based on end-user behavior and applications, transport, KPIs, etc. 

Participate in the Ericsson sales process, by performing or supporting the Customer Solution Responsible (CSR) role. Participate in RFX responses, tenders, presentations, consultations, and commercial proposals by providing product information, total solution value argumentation including services, bill of materials and driving the tender network designs. Meet customers and guide them into purchasing Ericsson products and solutions. Represent Ericsson at trade shows, seminars etc.


Qualifications and Experience  

  • Substantial current RAN experience from sales/solutions in the industry ideally with 5G
  • Experience from working with customers on technical strategy evolution
  • Thorough knowledge of RAN evolution, i.e. 5G network transformation
  • 10+ yrs. of research and product management experience or equivalent is required
  • University degree in Business or Engineering, Master’s degree would be advantageous or equivalent working experience

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.


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