Director | Automation & AI - Innovation

Job Description

Date: Jun 10, 2019

Unit Description


Group IT is a function hosted in Business Area Managed Services with the aim to shape and execute our digital strategy, vision and to ensure cross-functional execution. Automation & AI is a key theme of Ericsson Digital Transformation and Group IT continues to build up world class competence in this area to drive business transformation, and to ensure secure and scalable development, deployment and continued operations of automations.


This position will be reporting to the Head of Innovation & Incubation.


The position is to be based in Sweden (Kista) to be close to the team and stakeholders and to minimize internal travel.

Job Description


The Director Automation & AI Innovation will be a key member of the Group IT team driving strategy and innovation in the area of automation and AI for enterprise & services processes as well as being responsible for the Group automation transformation journey. This role is expected to identify new solutions based on automation and AI technologies, relevant use cases for pilots and to ensure stakeholder alignment in the change process from ideation to incubation. The individual occupying this role will focus on creating value through new innovative technologies and ways of working and will partner with business stakeholders, software vendors and IT-teams to digitalize Ericsson.


The role demands considerable flexibility in quickly adapting to shifting needs, and is expected to effectively cover a range of responsibilities including, but not limited to:


  • Drive several automaton & AI pilots from ideation to incubation
  • Drive market research into cutting-edge Automation technologies
  • Align stakeholders on the need for automation and innovation
  • Drive Intelligent Automation point of view within the company. Write blogs, collaborate with other automation leaders.
  • Provide thought leadership and shape the knowledge base within Automation & Artificial Intelligence areas.
  • Collaborate with stakeholders at different levels in the units and champion change and transformation enablement
  • Collaborate within the team to ensure execution the Automation strategy towards set targets, from innovation to Operations




We have high expectations on you as an individual, to bring a good combination of broad-based business, leadership, and functional experience:


  • Ability to influence across the organization, effectively leading change, originating ideas, championing and gaining commitment
  • Deep level of understanding and experience in technology strategy, operations transformation, technology adoption, digital transformation, one or more Automation & AI technologies
  • Established or emerging thought leader on Intelligent Operations and Automation
  • Leadership experience; leader of high performing individuals and teams
  • Broad change management competence
  • Broad understanding of Ericsson Service delivery and/or Back-office Operations
  • Broad understanding of Ericsson strategy and performance management processes
  • Excellent senior stakeholder management and presentation skills
  • Good interpersonal and communication skills
  • Strong ability to present with confidence in front of an audience
  • Master degree in Engineering or Business Administration




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Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Sweden (SE) || || Stockholm || IT

Req ID: 283909