Support Engineer

Job Description

Date: Jun 12, 2019

Job Summary:

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

 

Job Responsibilities:
Provide After-sales technical support for Ericsson wireless products according to company procedures and service contract requirements, including consultation, daily troubleshooting, on-site technical support, emergency troubleshooting, holiday guarantee, etc.


Key requirements for the Job:
Basic knowledge of RAN, familiar with LTE network, communication delivery experience is preferred.
Ericsson RAN product maintenance experience is preferred, including BSC, BTS, ENB, etc.
Familiar with Linux environment is preferred.
Software programming ability is preferred, such as Perl, Shell script, etc.
Basic knowledge of TCP/IP, relevant authentication is preferred.Such as CCIE/CCNA/CCNP or other related certification.
Oral English, reading and writing communication skills, CET 4 or above.
Strong communication and presentation skills, proactive attitude, strong sense of responsibility.

 

Whats in it for you?

With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.

Next Steps:

What happens next once you apply? Read about the next steps here  

For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

 

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

 

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: China (CN) || || Nanning || ServEng