Closed Captioner

Job Description

Date: Jun 14, 2019

Red Bee Media - Ericsson Broadcast and Media Services


We connect the world’s content to audiences everywhere. This we do through an agile, innovative and flexible technology infrastructure with world class operating models. We operate in TV markets all over the world and with some of the strongest brands in the industry.  We work with both public service broadcasters and major commercial clients including the BBC, Corus, ITV, C4, Canal+, and many clients in France, Germany, Belgium, the Netherlands, Russia and China among others. We work with local market channels, pan-European channels, global channels and every combination in between and we understand the complexities of each.


Job Summary: 


We are now looking for an Access Services Operations Closed Captioner. In this role, you will make content accessible to audiences with sensory disabilities on behalf of customers (for example Deaf or hard of hearing, blind or partially sighted) or to speakers of other languages. You will also ensure that the access services files and streams convey messages in line with the relevant editorial and regulatory policies.

Captioners provide captions for a wide range of output. Live captions are produced primarily using voice recognition software and a process called respeaking. Pre-recorded captions are time-coded to ensure captions match the audio track.

You would also be working in a broadcast environment, providing a service, to multiple territories, 24 hours a day, seven days a week. Captioners must be prepared and able to work on a rotational shift pattern covering a range of shifts.




  • Able to learn and adapt to new technologies and processes, and to apply and share learned skills and knowledge quickly
  • Strong time-management skills as well as able to work under pressure and prioritize effectively
  • Able to remain calm, think quickly and make good editorial decisions within an unpredictable and pressurized environment
  • Able to develop strong working relationships within a short space of time
  • Able to work co-operatively with others as part of a team
  • Displays a clear commitment to continuous improvement in performance both on a team and on an individual basis
  • Reacts positively to change


Key Requirements:


  • An excellent standard of written and spoken English
  • Excellent proof-reading skills
  • A clear and confident speaking voice
  • An interest in, and a wide knowledge of, a very wide range of television output
  • An awareness of ongoing developments in the broadcasting industry
  • A keen interest in current affairs, politics and sport, both national and international









DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

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Ericsson is an equal opportunity employer and is committed to providing reasonable  accommodation for qualified disabled individuals during the application and hiring process.  Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position.  If you require an accommodation due to a disability, please contact Ericsson at or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.

Primary country and city: United States (US) ||  || Duluth || ServEng

Req ID: 282705