Support Engineer

Job Description

Date: Sep 6, 2019

Who We Are

 

Ericsson is a world-leading provider of telecommunications-equipment and -services to mobile- and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. We are on the road to 5G and will create the networked society and the Internet of Things (IoT), will you join us?

Come and discover what makes YOU + ERICSSON a powerful combination…

 

We are looking for a Support Engineer Trainee for an internship of 6 months with possibility of extension.

 

What You’ll be Doing

 

A Support Engineer Trainee will get familiar progressively with technical service and support to our customers. The technical development is rapid, and you will be continuously keeping your competence and skills up to date. The activities covered by this internship, will be related to

  • Isolate, troubleshoot and resolve problems
  • Active handling of support in multi technology environment
  • Active project participation
  • Collaborate, and communicate even in international environment, both with colleagues internally as well as customers and suppliers to Ericsson
  • Stabilize and optimize customer networks
  • Configure and integrate different nodes and solutions in new and live customer networks.
  • Customer Issue handling

 
What We’re Looking For
 

  • Student or Recent Graduate in Technical Telecom, Electronics, or Computer Science Engineering
  • Telecom and IP Area knowledge
  • Microsoft Office application proficiency (Word, Excel, PowerPoint, Outlook)
  • Ability to communicate well in English and Romanian
  • Ability to multi-task
  • Excellent communication and interpersonal skills
  • Strong desire for understanding the most advanced technology in the world
  • Potentially might have to travel.

 
Why you want to Work with Us
 

  • Opportunity to be a part of an international company powered by technology and customer interaction
  • Understanding and delivering services included in support services organization portfolio
  • Industry related training, development, and mentorship from our team
  • Practical experience in the on-going projects with the top Telecom operators
  • Exposure to the most recent trends of global technology
  • Work in a great environment where relationships and team playing are a knockout

 
Position is based in Bucharest. If you’re interested, don’t hesitate to apply!
You + Ericsson: A Powerful Combination
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MELA HJ,HJ

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: Romania (RO) || || Bucharest || IT; ServEng; SharedServ

Req ID: 281706