At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to drive change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?

Head of IT Client Services to Digital Workspace team

Job Description

Date: Nov 25, 2019

Within the Digital Workspace team, part of Group IT, we are looking for strong leader to head our Client Solutions team. In this role, you will create and ensure we deliver great user experiences for all our colleagues around the globe. Your team is responsible for the computing experience and solutions across Ericsson. The portfolio consists of all main operating systems e.g Windows, Mac OS and Linux. You are responsible for all Client HW from companies like HP, Dell and Apple. Your team has the full life cycle management responsibility for all solutions delivered. Your main purpose will be to support, directly or indirectly via the your teams resources and to understand and align to overall the Strategies, Processes and Delivery Models.

 

Responsibilities:

To be successful in your role we believe you need to have strong leadership and people management skills. You also need strong qualifications in building and maintaining strong relationships both internally within Ericsson and externally with our partners. You need to understand the overall IT strategies, processes, and delivery models. As the Client Solutions Head you are responsible for the overall user experiences and IT solutions we provide globally.

You will lead team members who work as Strategic Product Managers, Technical Product Managers, Architects and Delivery Managers. As a member of the Digital Workspace Leadership Team you are also expected to contribute to the overall Digital Workspace strategy and leadership team activities to evolve our Digital Workspace offerings and solutions.

 

 

Key Qualifications:

Education: MSC, MBA or equivalent through experience

10 years of experience from IT Management or IT Product Management

 

Additional Requirements: 

  • Proven leadership behavior, interest and desire to lead people
  • Inclusion leadership style
  • Market Insight
  • Knowledge Sharing & Collaboration Skills
  • Relating & Networking
  • Delivering results and meeting customer expectations
  • Analyzing

 

Location: Kista, Sweden

 

 

Why is Ericsson a good place to work?

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: Sweden (SE) || || Stockholm || IT

Req ID: 281543