Performance and Operations Manager

Job Description

Date: May 8, 2019

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Whatever you want to achieve, we have a culture that respects and support your ambitions. At Ericsson, we’ve built our business on empowerment. We partner with from the customers to the employees who bring it all together, we know that exciting things happen when people have the power to work to their full capabilities. 

 

Ericsson Hungary is looking for a Performance and Operations Manager.

 

Job Summary:

We are looking for a member to be part of our Managed Services team! As a part of our MSIP Deployment team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or IS/IT infrastructure.

 

Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.

 

Your daily tasks and responsibilities will include:

  • Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking
  • Validate and approve integration test results for a new service, terminal and equipment type or vendor
  • Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units
  • Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions
  • Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance
  • Participate on various change management boards, and forums as needed and coordinate customer participation as necessary
  • Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
  • Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations
  • Continuously drive for efficiency, improvements and excellence in service delivery


 

Apply if you have/are:

  • Experience in deployment and integration delivery management
  • Excellent management skills in:
    • Change management
    • Release and deployment management
    • Efficiency improvement management
  • Great in delivering results and meeting customer expectations
  • Entrepreneurial and commercial thinking
  • Fluent in Hungarian and English
  • Able to analyze, make decisions and initiate action
  • Strong in persuading and influencing
  • Successful in networking

 

HFC (Hybrid fiber-coaxial) network technology knowledge is an advantage.

 

What we offer:

  • Flexible working hours
  • High standard working environment (bicycle storage, several parking lots…)
  • Easily accessible location
  • Competitive compensation package, wide range of cafeteria elements, annual bonus
  • International career opportunities
  • Great team spirit, fun events
  • Professional communities
  • Extensive professional development opportunities
  • Subsidized language courses
  • Mobile with 4G, laptop
  • Local medical service
  • Relocation support

 

Location

1117 Budapest, Magyar Tudósok Körútja 11.

 

About Ericsson

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world.

 

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: Hungary (HU) || || Budapest || IT; ProdMgt

Req ID: 281202