Dir Project Operations - Build/Construction

Job Description

Date: May 21, 2019

Job Summary

To accelerate service delivery, efficiency and performance within and between Operations in the Regions, Global Service Centers and Global Competence Hubs. Support the delivery force to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & KPIs, job roles, competence models and support, deployment programs and common structures. Identify and execute improvements within the global service delivery organization.

 

Secure close cooperation with the Regions, Global Service Centers and Global Competence Hubs and Business Units, to upgrade Ways of Working, Competence and Knowledge Management practices. The intention of this job role is also to develop, deploy and implement ESDM in line with the service delivery strategy to create an environment that supports global efficiency and profitable growth.

 

Responsibilities & Tasks

  •  Manage and Support Service Delivery towards the Build and Operate Network teams in the MANA organization.
  •  Maintain delivery models, frameworks, job roles, assessments and strategies
  •  Manage stakeholders on all levels within Global Service Delivery team
  •  Create and implement Standards and Processes for All Network deployments, All CU’s, build and operate.
  •  Drive knowledge transfer across the Build and Operate teams

 

Position Qualifications

 

Core Competences:

  •  Communication Skills
  •  Sales Process Knowledge
  •  Change & Improvement Management Skills
  •  Negotiation & Argumentation Skills
  •  Project Management Skills
  •  Brand Knowledge & Skills
  •  Presentation Skills
  •  Ericsson Portfolio Knowledge
  •  Fundamental Leadership Competence
  •  Financial Acumen & Skills
  •  Service Delivery Process, Models & Strategy
  •  Telecom Construction or Operations knowledge

 

Behavioral Competences:

  •  Creating and Innovating
  •  Formulating strategies & Concepts
  •  Persuading & Influencing
  •  Presenting & Communicating Information
  •  Relating & Networking
  •  Adapting & Responding to Change

 

Minimum Qualifications & Experience Requirements:

 

  • Minimum Requirements for the job:  5 Years of experience in the Construction or Operations environments in the Telecom industry.

 

 

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

We are proud to be an EEO/AA employer M/F/Disabled/Veterans.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetic information.

Ericsson will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Ericsson or (c) consistent with Ericsson’s legal duty to furnish information.

Employee Polygraph Protection Act Notice - Employers are generally prohibited from requiring or requesting any employee or job applicant to take a lie detector test, and from discharging, disciplining, or discriminating against an employee or prospective employee for refusing to take a test or for exercising other rights under the Act.  For more information, visit https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf.

Ericsson is an equal opportunity employer and is committed to providing reasonable  accommodation for qualified disabled individuals during the application and hiring process.  Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position.  If you require an accommodation due to a disability, please contact Ericsson at hr.direct.dallas@ericsson.com or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.

Primary country and city: United States (US) ||  || Plano || ServEng

Req ID: 279278