ICT DevOps Engineer Global Chronos (CA PPM)
We are now looking for devops engineer with CA PPM competence for Global Chronos application. Global Chronos (GC) is a Project and Portfolio Management (PPM) tool that supports project managers and Program Managers throughout Ericsson to manage projects and programs more effectively. In this role, you will work with development and operations team to provide solution to 6000+ end users that use CA PPM tool. You will supports the development and operations needs as part of our global team.
•Education: Bachelors in Engineering (B.E/ B.Tech in IT, Telecom)
•5 to 10 years of experience required in IT
•Domain experience: IT, CA PPM Tool
•Good Presentation & Strong Communicator with great listening skills
• •Initiative and positive personal personality, Team player, open, transparent, and cooperative
•Conceptual thinker with excellent analytical skills
•Commitment to task, Ability to adhere to Policy and Procedures, Communicating with Others
•Outsourcing and Custom Services knowledge, Presentation skills, Industry and competition knowledge
•Accountable for all technical delivery issues relating to 24x7 operations
•Exposure in Process documentations and implementation
•You will work with our development team according to established project plan
•Drive project Execution and help in CA PPM development and troubleshooting
•Handle internal/external customer and stakeholder engagement
•Develop solutions based on the business needs
• Contribute in Training of Market Area (MA) for any technical questions around CA PPM
•Support business analyst who collects GC requirements from user communities
•Help to resolve issues faced after GC (CA PPM) releases, Pilot and other end-user specific needs
•Facilitating resolution of escalated issues with the other Global Chronos Team members as needed
•Support UAT (User Acceptance Test) efforts for new functionality
•Support the overall communications with the Champions and Market Area Drivers. This includes Yammer updates, GC Web Portal News updates and ownership of the Global Chronos email account.
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Primary country and city: India (IN) || || Noida || IT
Req ID: 278493