Support Engineer (m/w/d) - Düsseldorf
Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adapt and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world: real turning points that have transformed lives, industries and society as a whole.
Support Engineer (m/w/d) – (Req. ID: 277223)
Location: Düsseldorf, Germany
We are now looking for a Packet Core / virtual Packet Core (EPC / vEPC) Engineer talent aiming to develop his technical skills and have an opportunity to work with the strong customer focus in a telecommunication environment.
Do you want to be part of a collaborative, fast-paced, high-performance team with direct executive team support working with leading technology? We are building the next generation of communication systems for industrial automation!
If you are:
- Adaptable, flexible, agile, self-motivated
- Able to experiment “outside the box” besides standard routines
- Technical orientated
- Passionate and eager to learn every day
- Be the main technical contact for our customers for all issues which will come up in the customers live network
- Troubleshoot alarms and performance issues within existing systems
- Drive and resolve technical problems with the support of our internal organization
- Identify further sales opportunities by listening to the customer, understand their needs and help them to reach their goals
- Keep close cooperation towards the Service Delivery Managers as well as other stakeholders
- Work in an international technical team
- Bachelor or Master's degree in Engineering or Computer Sciences
- Experience in a telecommunications environment with focus on Packet Core, Cloud and IP
- Min 5 years of packet core engineering design and deployment experience
- Knowledge in virtualization environment, as well as RAN background, will be an advantage
- Excellent customer and service orientation with a consultative way of working
- Great communication and presentation skills
- Strong analytical and problem-solving skills
- Fluency in English is a must, German will be an advantage
- Social and intercultural competence will round your profile
- An international work environment with cooperative teams
- A culture fostering personal development along with excellent training opportunities
- Global projects and international customers
- Working with leading telecommunication technology (5G, cloud, IoT)
- Flexible work hours
Interested? Apply! - We are seeking experienced and motivated individuals to accelerate the momentum in our region. Please kindly apply via the Ericsson Jobsite at www.ericsson.com/careers. Applications via e-mail cannot be accepted due to the data protection regulations. For queries, you are welcome to contact Varvara (email@example.com).
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Primary country and city: Germany (DE) || || Düsseldorf || ServEng
Req ID: 277223