Account Manager

Job Description

Date: May 20, 2019

Job Summary:


We are now looking for an Account Manager to secure short and long-term profitable business for Ericsson through proactive business development based on fundamental understanding of the customers’ business, operations and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end to end solutions allowing seamless transition from sales to operations. Develop both internal and external relation/s to actively contribute to making customers and Ericsson successful. This job role could be focused on selling a specific part of the portfolio, a specific part of the customer’s business/technology area and/or geography.




  • Your responsibility will be to maximize customer relationships and loyalty.

  • Your will demonstrate strong technical and business knowledge with complementary skills to understand customer business requirements and align to Ericsson solutions to close strategic opportunities.

  • You are expected to create sales opportunities that will generate profitability sales.

  • The role also includes optimization of the account team’s performance and to enable seamless transition to operations

  • Get the funnels and follow ups with the customer and able to influence customer for key decision.

  • Should have develop senior level customer executive relationships but comfortable working with all levels.


Key Qualifications:


  • A bachelor’s in business, Marketing or related discipline at a minimum.

  • 8 years of related experience in account management and relationship sales; ideally with consumer facing role from a telecom background.

  • Prior experience in Project management and customer facing role from telecom industry

  • Consultative selling skills and commercial understanding

  • You will need to have customer and market insight as well as negotiation skills

  • To focus on achieving revenue goals; forecasting accurately on a weekly, monthly, and quarterly schedule.

  • To drive sales by establishing trusted, advisory relationships with various customer executives

  • You should have comfort managing VP relationships and the ability to influence cross-functional teams to solve business challenges.

  • Must be able to work in a cross-matrix management organization with the ability to offer direct and indirect influence.

  • Strong understanding and experience with Telecom/ Mobility products & environment


Additional Requirements:


  • Exceptional communications skills

  • Demonstrated success with selling to C-level management teams

  • Demonstrated experience managing a large customer

  • Innovative and creative

  • Social ability and interpersonal skills

  • Intellectual ability and critical thinking

  • Accountable and committed with a passion to win

  • Perseverant and result oriented


Why is Ericsson a great place to work?


Ericsson is world’s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology.


Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open up opportunities to create freedom, transform society and drive solutions to some of our planet’s greatest challenges.


We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment. As an Ericsson employee, you will have freedom to think big and the support to turn ideas into achievements. Continuous learning and growth opportunities allow you to acquire the knowledge and skills necessary to progress and reach your career goals. We invite you to join our team.




Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Saudi Arabia (SA) || || Riyadh || SalesStratMkt&ComMgt

Req ID: 275570