Solution Architect

Job Description

Date: Jun 10, 2019

Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation.   We support networks that connect more than 2.5 billion subscribers. With over 90,000 employees and customers in 180 countries, we combine global scale with technology and service leadership.  40 percent of the world’s mobile traffic is carried over an Ericsson network.  And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale.  We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities.  We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other. 


Job Summary:

We are now looking for a Solution Architect, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions for the customers. In this role, you will also be accountable for providing profitable business for Ericsson by translating customer needs, and technology opportunities into detailed technical offering, solutions and proposals.


Key Qualifications:

  • Education: Bachelors in Engineering (B.E/ B.Tech in IT, Telecom)
  • 8-12 years of experience required
  • At least 2-3 years of experience in business process modelling and/or designing IT solutions basing on business process
  • Expertise in matching IT solutions with business demands, business process frameworks and methodology
  • Knowledge about managed services, especially  1st Level Operation, 2nd Level Operation and Field Services are an important asset
  • Practical experience and understanding of the management and execution of projects for application deployment and migration from legacy IT system
  • Preferable knowledge / experience about/with
    • IBM products, e.g. Netcool.
    • Remedy products
    • Click Software products
  • Strong analytical skills
  • Fluency in English
  • Experience in cooperation with diverse teams both in a line and a matrix capacity
  • Strong planning, organizational and leadership skills
  • Effective interpersonal, presentation, and communication skills
  • Highly developed business acumen


Key Responsibilities:

  • Translating business needs and technology opportunities into detailed technical solution specification
  • Performing planning, dimensioning, creating final design to meet customer needs, objectives and targets
  • Developing / supporting development of generic methodology for IT system implementation model basing on business process analysis and technical capabilities
  • Co-operation with customers / key stakeholders and understand their business processes
  • Supporting project managers with project dimensioning (costs and resources) and  with understanding the impact of customer requirements on the project cost / timeline
  • Supporting pre-sales and deployment projects with knowledge of the business process and IT solution
  • Participate in knowledge transfer, documentation and information sharing
  • Stay abreast of on new technology/technical areas and share information about solution to enable customer competence build


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.