Digital Services Solutions Sales Consultant

Job Description

Date: Apr 11, 2019

Job Summary:

We are now looking for a Technical Solution Sales Support to support the KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with R&D organization.


Responsibilities & Tasks


  • Digitize and automate the order management process
  • Drive a catalog-driven approach with Telecom Operators
  • Standardize and automate the CSP´s IT infrastructure and service automation by using cloud management solutions
  • Capable of mapping customer as-is architecture into functional components of the Framework.
  • Propose in conjunction with other DS-Consultants a transformation program from a CSP (Communication Service Provider) to a DSP (Digital Service Provider)
  • Perform role of customer solution responsible to provide clear technical direction to meet the customer needs, working along fulfillment responsible and account manager.
  • Analyze complex customer business requirements and formulate both high level architecture and detailed requirement specifications that serve to enhance customer's competitive position.
  • Select or propose 3rd party suppliers/products for the Customer Solution. Is able to work with and manage customized solutions and products, including 3rd party products.
  • Participate in technical reviews and provide technical support to our customers, third party partners and Ericsson organizations.


Qualifications and Experience


  • 7+ years of related experience
  • Strong technically to be able to translate messages into customer business value
  • Core Competencies

·       Service & Resource Orchestration

·       Cloud Management

·       Catalog Management

·       Order Management

·       Network Inventory

·       Assurance

·       Element Management

·       Activation

·       Fault and Performance Management

  • Understanding of telco fixed business and services, including MPLS, L3VPN, FFTH, GPON, DTH, etc
  • Knowledge on TM Forum Frameworx
  • Knowledge of ETSI MANO based orchestrator in a OpenStack NFVI environment involving telco VNFs 
  • Understanding of Automated Orchestration enterprise architecture with policy-driven operational management framework for security, performance and reliability/resiliency utilizing a metadata-driven repeating design pattern at each layer in the architecture.
  • Demonstrated ability to architect pluggable, re-usable platform components pertinent to user interfaces and middle tier technologies
  • Demonstrated ability to present architectural design and solutions to senior management in a simplified and understandable manner
  • Demonstrated knowledge of software development technology, principles, methods, tools, and practices and industry standards and trends; and current web and database technologies.
  • Demonstrated effective analytical, oral and written communication, project management, and strategic problem-solving and solution-finding skills
  • Expert knowledge and proven experience in leading large-scale Transformation programs
  • Deep knowledge of operator networks & business environments.
  • Capacity to engage at CxO level, understanding and articulating the business requirements and shaping value propositions to enable maximum business impact for Ericsson clients.
  • Experienced on approaching customers’ needs from a business and technology perspectives and identifying business solutions and evolution paths based on specific Ericsson’s technology assets (software and hardware) that also lend themselves commercially.
  • Experienced on designing, developing and implementing specific and complex technical solutions based on Industry products, processes and techniques for Telecommunication companies worldwide
  • Share project learning and contribute to Thought Leadership
  • Insight to judge the impact of new emerging technologies and trends on Architecture and the future business of Ericsson
  • Outstanding communication, story-telling and presentation skills, both written and verbal, internally, at the executive level as well as with customers
  • Highly entrepreneurial with a high level of passion, energy, dedication, and an unrelenting drive
  • Creative, intelligent, self-confident, team player
  • Experience working in a global team
  • Demonstrated ability to lead, influence and work across organizational boundaries and broad range of peers and executives


Behavior Competencies

  • Outstanding ability to listen, lead, inspire and motivate others
  • Leadership skills
  • Strong team and networking skills
  • Result oriented

Good communications skills


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Panama (PA) || || Panama City || SalesStratMkt&ComMgt

Req ID: 277380